1. tr1ad's Avatar
    I've recently upgraded my wife's Z10 to a Q10, but there isn't any call log. I installed the latest 10.2 OS.

    Appreciate any help

    Caribbean Z30
    07-06-14 08:12 AM
  2. anischab's Avatar
    Has she already used the phone App to get a call/to call someone?
    You find it in the HUB (phone/calls) or by typing once on the phone symbol at the bottom left corner on any (home)screen.
    The past calls (on the Z10) she had won't be transferred!

    BlackBerry*Q10, T-Mobile Germany - SQN100-3, Running OS 10.2.1.2941
    07-06-14 08:26 AM
  3. tr1ad's Avatar
    Yes, she's been using it for the past 4 days and no incoming or outgoing are logged, everything in the hub settings are correct just as with the z10 was set up for logging as well as my z30

    Caribbean Z30
    07-06-14 09:23 AM
  4. tr1ad's Avatar
    Suggestions welcomed

    Caribbean Z30
    07-07-14 11:03 PM
  5. Wayne_Enterprises's Avatar
    Suggestions welcomed

    Caribbean Z30
    Can you screenshot her phone app?

    Posted via CB10 on 10.2.1.3139
    07-07-14 11:07 PM
  6. tr1ad's Avatar
    Click image for larger version. 

Name:	IMG_20140708_063846.jpg 
Views:	695 
Size:	65.6 KB 
ID:	283774

    Caribbean Z30
    07-08-14 05:38 AM
  7. Wayne_Enterprises's Avatar
    Click image for larger version. 

Name:	IMG_20140708_063846.jpg 
Views:	695 
Size:	65.6 KB 
ID:	283774

    Caribbean Z30
    Wipe and reload!

    Posted via CB10 on 10.2.1.3247
    tr1ad likes this.
    07-08-14 08:17 AM
  8. Wayne_Enterprises's Avatar
    Click image for larger version. 

Name:	IMG_20140708_063846.jpg 
Views:	695 
Size:	65.6 KB 
ID:	283774

    Caribbean Z30
    Also, holding Vol Up and Down at same time will take a screenshot

    Posted via CB10 on 10.2.1.3247
    07-08-14 08:45 AM
  9. tr1ad's Avatar
    i'm not using the Q10, hence i took a photo
    07-08-14 01:10 PM
  10. Wayne_Enterprises's Avatar
    i'm not using the Q10, hence i took a photo
    Ok

    Posted via CB10 on 10.2.1.3247
    07-08-14 03:07 PM
  11. world saviour's Avatar
    Op, did the call log start working yet?
    07-08-14 03:42 PM
  12. tr1ad's Avatar
    I'll reinstall the OS later tonight or sometime tomorrow and update accordingly

    Caribbean Z30
    07-08-14 08:03 PM
  13. tr1ad's Avatar
    Fresh installation of OS solved it

    Caribbean Z30
    07-10-14 10:10 PM
  14. Wayne_Enterprises's Avatar
    Fresh installation of OS solved it

    Caribbean Z30
    Called it!

    Posted via CB10 on 10.2.1.3247
    07-11-14 01:37 AM

Similar Threads

  1. WI-FI Calling
    By ep1 in forum BlackBerry Z10
    Replies: 11
    Last Post: 07-25-14, 08:24 PM
  2. Why does my phone take so long to charge? [q10]
    By helpimstuck in forum BlackBerry Q10
    Replies: 10
    Last Post: 07-09-14, 04:48 PM
  3. T-Mobile Z10 WiFi Calling Error - No Specific Error - FIX
    By meltbox360 in forum BlackBerry Z10
    Replies: 3
    Last Post: 07-09-14, 03:59 AM
  4. Why my BlackBerry Q10 cannot load this Web page?
    By Frappuccino DeIr in forum Ask a Question
    Replies: 10
    Last Post: 07-06-14, 09:12 AM
  5. Battery of my Q10 is not getting charge full
    By Vipindas Vidyadharan in forum Ask a Question
    Replies: 2
    Last Post: 07-06-14, 12:21 AM
LINK TO POST COPIED TO CLIPBOARD