1. Bloup's Avatar
    Hi everyones,
    I recently bought a used BlackBerry Q10 to replace my broken one. Since too much time now, I am trying to downgrade it from 13.3.1 to 10.2.1, but without success. Autoloaders won't work, they're only rebooting my device and then closing themselves. Just before it closes, I can read ''Error: Failed to load this image'' and ''Error: This OS version is blocked from the device''. I tried to download from many sources the Autoloader file, then I used Sic MultiWipe to clean all the device but it's still doing the same thing over and over again. I don't know what to do now, and my researches in Google didn't helped me at all. I NEED YOUR HELP, CRACKBERRY COMMUNITY

    And by the way, english is not my native language, so I'm sorry if you can't understand my request at all
    04-14-16 08:04 PM
  2. thurask's Avatar
    If you're on 10.3.2.whatever, then you can't downgrade to 10.3.1 or earlier. No way around it.
    04-14-16 08:15 PM
  3. Bloup's Avatar
    Ohhhh I didn't know that Thank's a lot, I'll stop wasting my life on this haha
    04-14-16 08:20 PM

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