11-11-13 04:20 AM
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  1. jayjahed's Avatar
    jayjahed
    Hello

    I have setup a mail account on my Q10 for a personal mail (hosted with wordpress/register.com). I tried sending to/from it, and it works fine, but from time to time I have a "Provider Identity Not Verifiable" message. Anyone knows what it is, and how to overcome it? I have attached the main screenshot, and I have all the remaining from when I press details (if anyone wanna take a look)
    Lemme know

    Cheers,


    Provider Identity not verifiable-img_00000083.png

    Posted via CB10
    s4vzwuser likes this.
    06-02-13 04:01 PM
  2. Branta's Avatar
    Branta
    Retired Network Mod
    That simply means the server has a security certificate which can't be verified. Either it is self-signed with no traceability back to proven root certificates, one of the certificates in the chain is expired, or there is a domain name mismatch (not uncommon on servers hosting shared mailspace or home based servers running on cable/DSL lines).
    06-02-13 06:08 PM
  3. DawgMan's Avatar
    DawgMan
    I've occasionally had the same message when sending email to my wife's company email.

    Posted via CB10
    06-02-13 08:13 PM
  4. MGDania's Avatar
    MGDania
    I have been getting this same message lately (@20 times a day). It pops up randomly, while I am using the browser, while I am in Blackberry world etc. Looking at the details it varies but here is the latest.
    Any ideas?


    Attachment 171786
    Last edited by MGDania; 06-13-13 at 05:12 PM.
    06-13-13 12:32 PM
  5. David Barly's Avatar
    David Barly
    My service is T-Mobile so I assume that's the server. Perhaps the original server was Blackberry. So I'll have to ask T-Mobile to edit the certificate at their end & perhaps update it at mine also.
    08-05-13 04:45 AM
  6. David Barly's Avatar
    David Barly
    I found this. The 1st link has another link in it I think which has a bit headed 2. Email Messages. This (& also 1. & 3.) gives instructions on how to install a certificate. Although it does not tell you where to get it from. Perhaps from Blackberry by email if it can be received by email attachment & you give them enough technical information about your phone:

    http://supportforums.blackberry.com/t5/BlackBerry-Curve/Key-store-password-Server-s-certificate/td-p/146721
    08-08-13 02:42 AM
  7. jayjahed's Avatar
    jayjahed
    By the way I've been on update 10.1.0.4181 since July 30, and I haven't had that pop-up since.


    Posted via CB10
    08-08-13 04:25 AM
  8. Malcolm Gilroy's Avatar
    Malcolm Gilroy
    I have seen a number of posta with the same problem but no solution
    11-09-13 10:21 PM
  9. jayjahed's Avatar
    jayjahed
    Hey Malcolm.
    Did you happen to know which OS they're running?

    Posted via CB10
    11-11-13 04:20 AM
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