1. TinaBW's Avatar
    Every time I set my Q10 down, it powers off. Any thoughts?
    07-08-16 10:36 AM
  2. conite's Avatar
    Your battery contacts sound like they may be loose.

    Try cleaning them, and then jam some paper into the compartment to force the battery against the pins.
  3. conite's Avatar
    Your battery contacts sound like they may be loose.

    Try cleaning them, and then jam some paper into the compartment to force the battery against the pins.
    07-08-16 10:39 AM
  4. Dunt Dunt Dunt's Avatar
    Take it out of your pocket first?

    Sounds like you are stressing the phone and there might be a lose connection. Could try opening it up and checking all the connections.... watch a disassembly video on youtube.
    07-08-16 10:41 AM
  5. mushroom_daddy's Avatar
    See this thread/post http://forums.crackberry.com/blackbe.../#post11570068
    The battery contacts are poor in the Q10; it's a well known fault � a bit of card will (almost certainly) fix the issue
    07-09-16 09:44 AM
  6. vintageFresh's Avatar
    I had this problem too where many times I put the phone down it would restart inexplicably. Turned out to be the phone case where the top would nudge the power button when I set it down.

    Posted via CB10
    07-10-16 12:25 AM
  7. theanita1's Avatar
    Mine was doing exactly the same thing, so I jammed a small piece of thin cardboard between the battery and the phone along the top (opposite end to the connection) which has all but stopped the problem!
    07-12-16 12:40 AM

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