[leoshen]

Hi,

I have problem with my Q10... the phone can not boot and when i want try to reload thats impossible, coz after i plug in cable then only 5 second my phone always restart...

plesae help..

Thanks

[DYLANHABKIRK]

Hi,

I have problem with my Q10... the phone can not boot and when i want try to reload thats impossible, coz after i plug in cable then only 5 second my phone always restart...

plesae help..

Thanks

You can try to plug the phone in to your computer, and hold the power button until it shuts off completely.

Either way, try opening BlackBerry Link > Preferences > Reload > and Select "Reload" when your device is plugged in.


See if that works for you!

Comment back, and someone can recommend something else if that doesn't work out for you!

[leoshen]

Ok, i will try later.. And will comment later.. Thanks

Sent from my D6503 using CB Forums mobile app

[leoshen]

I think my Q10 already die.....
http://forums.crackberry.com/blackbe...ing-up-826127/

Must replace new motherboard =( but my warranty is over

[robert104]

anyone can help me

[robert104]

pls help me

[leoshen]

Robert you have some problem?

Sent from my D6503 using CB Forums mobile app

[DYLANHABKIRK]

anyone can help me

You have to tell us the issue you're having. Otherwise we can't help.

Posted via CB10

[robert104]

my bbq10 have problem, once i on my bb is going to hang up, the i was take out the battery and on again same problem, my bbq10 is 6mos old only

[robert104]

You can try to plug the phone in to your computer, and hold the power button until it shuts off completely.

Either way, try opening BlackBerry Link > Preferences > Reload > and Select "Reload" when your device is plugged in.


See if that works for you!

Comment back, and someone can recommend something else if that doesn't work out for you!

i tried already this but is not effectived

[anon(1852343)]

It's still under warranty then, exchange it for another thru your provider

Q10 with Telus on 10.3.0.296