06-17-15 07:16 AM
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  1. Erica Melone's Avatar
    Erica Melone
    Just left the Infiniti car dealership. My Q10 and Infiniti Q50 do NOT like each other. When Bluetooth is turned on my cars two displays periodically go dark and reboot. Radio turns off, map and menu's turn off...
    Also I am unable to 'reply to', see or send texts for several minutes. It's about week 4 of this and Infiniti has no solution for me.
    Had a loaner car today and had the same issue. Screens going dark, texting disabled for several minutes.

    Has anyone had this issue?
    It's beyond unacceptable at this point and I can't imagine leaving bberry but I may have to.
    06-10-15 02:31 PM
  2. zehkaiser's Avatar
    zehkaiser
    Sounds like their software is wonky. Try adjusting your bluetooth settings on your phone to see if it's trying to use a protocol that's killing your car.

    Disable everything in MAP.

    My Bluetooth is killing my car display and I can't text, how can I fix this?-img_20150610_153346.png

    Posted via CB10
    06-10-15 02:34 PM
  3. Erica Melone's Avatar
    Erica Melone
    Oh no... Ok.. MAP.... where do I find that?
    Can I also ask another question? When I connect the usb with my car and q10 I get the message that it's trying to pair with blackberry link.... why? and how do I/ should I disable that?
    06-10-15 02:50 PM
  4. zehkaiser's Avatar
    zehkaiser
    Settings -> Networks and Connections -> Bluetooth -> Configuration -> Message Access Profile (MAP).

    Settings -> Storage and Access -> Access Using USB -> Charge Only Mode.

    Posted via CB10
    06-10-15 02:57 PM
  5. Erica Melone's Avatar
    Erica Melone
    ok... found it.. Disable everything in MAP and then what?
    06-10-15 02:59 PM
  6. zehkaiser's Avatar
    zehkaiser
    Change the USB settings and try connecting to your car.

    Posted via CB10
    06-10-15 03:00 PM
  7. Erica Melone's Avatar
    Erica Melone
    Device storage details..... USB Connection: Autodetect ??
    06-10-15 03:01 PM
  8. zehkaiser's Avatar
    zehkaiser
    The first option. Then set charge only mode.
    My Bluetooth is killing my car display and I can't text, how can I fix this?-img_20150610_160253.png

    Posted via CB10
    06-10-15 03:03 PM
  9. Erica Melone's Avatar
    Erica Melone
    Omg. It might be fixed! Did I need anything in the MAP settings that are now turned off?


    Posted via CB10
    06-10-15 03:10 PM
  10. Erica Melone's Avatar
    Erica Melone
    Wow... that seemed to do something good! lol...
    Now what about having the SMS/MMS mode turned off in (MAP) do I need that on?
    this is getting exciting!
    06-10-15 03:12 PM
  11. bobby1966's Avatar
    bobby1966
    Hands free is still a distraction and should be illegal.



    Via my Z30 on the Telus network
    06-10-15 03:13 PM
  12. ShaunLasalle's Avatar
    ShaunLasalle
    The answer to the question nobody asked.

    Posted via Z10 os 10.3.1.2726
    06-10-15 03:27 PM
  13. ShaunLasalle's Avatar
    ShaunLasalle
    Glad you got it working Erica.

    Posted via Z10 os 10.3.1.2726
    Erica Melone likes this.
    06-10-15 03:28 PM
  14. zehkaiser's Avatar
    zehkaiser
    Originally Posted by Erica Melone
    Wow... that seemed to do something good! lol...
    Now what about having the SMS/MMS mode turned off in (MAP) do I need that on?
    this is getting exciting!
    If you enable SMS in MAP it should show messages in the car. If your car starts freaking out again you'll have to do without.

    Posted via CB10
    06-10-15 03:45 PM
  15. Erica Melone's Avatar
    Erica Melone
    It's sad. I can't have bluetooth turned on while in my car. It's making my screens and radio turn off for a second but doing it repeatedly. Can't text or answer emails with bluetooth on in car either. Went to dealership and it was doing the same thing in my loaner car. Unbelievable. I might have to leave bberry. I can't not use bluetooth. Shoot me.

    Posted via CB10
    06-17-15 03:02 AM
  16. teknoclash's Avatar
    teknoclash
    Have you tried a different phone to see if works correctly? I have a 2015 Honda Civic and my Q10 works great but my wife's iPhone doesn't work so well with cars Bluetooth system.

    Posted via CB10
    06-17-15 04:44 AM
  17. Gatmyer's Avatar
    Gatmyer
    Originally Posted by bobby1966
    Hands free is still a distraction and should be illegal.



    Via my Z30 on the Telus network
    What's next no drinking a coffee or talking to a passenger?


    Posted via CB10
    06-17-15 07:16 AM
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