1. Yamamotoyoko's Avatar
    I think after a software upgrade, my microphone messed up. The reason being is that whenever I record a video or an audio file, the audio is VERY LOW you can barely hear it. The strange thing about it is that when during calls, the person on the other line hears me CRYSTAL CLEAR. Any solutions guys? Thanks

    Posted via CB10
    05-23-15 06:40 PM
  2. jaydee5799's Avatar
    no. low sounds are a bug from the software update. Hope you didn't do it OTA. Download a different OS and try installing manually. Get one from here.https://drive.bitcasa.com/send/6tMMp...dTocYhTwQn6io#
    05-23-15 07:03 PM
  3. Joshu42's Avatar
    Just clean the two small holes at the top of the phone (right of the power button). Use a needle not to push but to retrieve any dust that set in.

    You can also check the microphone at the bottom, near the speaker ; but as you said you've no issue when you made a call, don't bother

    By the way, check also how you hold your phone when you record video or sound... You may be simply close the microphone pin holes with your hand
    05-23-15 07:21 PM

Similar Threads

  1. YouTube no longer works on my Playbook
    By GEO1ER in forum BlackBerry PlayBook OS
    Replies: 17
    Last Post: 11-05-15, 04:24 PM
  2. BBM not following to new phone
    By eagletreo in forum BlackBerry 10 OS
    Replies: 9
    Last Post: 07-08-15, 08:50 AM
  3. Is there a horse riding tracker app that works with Z10?
    By CrackBerry Question in forum BlackBerry Z10
    Replies: 2
    Last Post: 05-25-15, 09:34 AM
  4. Passport not acknowledging mini speaker
    By bradpromac in forum Ask a Question
    Replies: 2
    Last Post: 05-24-15, 08:53 AM
  5. Does Passport work on JP networks (NTT/AU/DOCOMO)?
    By redcubicle in forum BlackBerry Passport
    Replies: 3
    Last Post: 05-24-15, 04:01 AM
LINK TO POST COPIED TO CLIPBOARD