[HelplessCompass]

I'm with Rogers and my area just received an LTE upgrade but it is not LTE Max. Should my Q10, that's LTE Max capable, be able to connect to this LTE network? I ask because my hubby's Z10 connects and shows the LTE in the top right corner but my Q10 just keeps giving me 4G. Thanks for any response.

Posted via CB10

[irweezyy]

No yours will not, it will either get 4G or LTE Max. This is true if you have SQN100-3, if you have SQN100-1, then it will get LTE the same as Z10, but will not get LTE Max.

Posted via CB10

[anon(870071)]

I'm with Rogers and my area just received an LTE upgrade but it is not LTE Max. Should my Q10, that's LTE Max capable, be able to connect to this LTE network? I ask because my hubby's Z10 connects and shows the LTE in the top right corner but my Q10 just keeps giving me 4G. Thanks for any response.

Posted via CB10

No there are two variants of the q10 version 1 w/ 2100mhz and version 3 2600mhz lte max)
Return it to get the version 1!

Posted via CB10

[robsteve]

Make sure you are in a good area within a km or so of a tower to ensure that your lack of LTE is not just signal related. When I got my Q10 on launch day, I wasn't getting LTE, called support and they said try it outside. When I went outside I got LTE.

[anon(870071)]

I'm with Rogers and my area just received an LTE upgrade but it is not LTE Max. Should my Q10, that's LTE Max capable, be able to connect to this LTE network? I ask because my hubby's Z10 connects and shows the LTE in the top right corner but my Q10 just keeps giving me 4G. Thanks for any response.

Posted via CB10

His z10 connects to the lte 2100mhz band! You need version 1 (q10) to support lte in your local calling area!


I'm with rogers wireless myself and a lot of people aren't aware their are two variants of the Q10 in Canada. You can always exchange for the version 1.

Posted via CB10

[irweezyy]

His z10 connects to the lte 2100mhz band! You need version 1 (q10) to support lte in your local calling area!


I'm with rogers wireless myself and a lot of people aren't aware their are two variants of the Q10 in Canada. You can always exchange for the version 1.

Posted via CB10

You can exchange if you are within 15 day/30 min buyers remorse period

Posted via CB10

[mhw100]

It is my understanding that Rogers eventually will move everything to the 2600 band. Not positive on this though.

Posted using a Q10

[mhw100]

...plus I will be howling if they do Max here. I'm assuming the market here is large enough that they will.

Posted using a Q10

[Kris Simundson]

2100 is LTE Max as well. Manitoba has LTE Max on 2100MHz using 20x2 MHz bands. I have a SQN100-1, had to change from the -3 to get LTE in Manitoba.

Posted via CB10

[mhw100]

That's a bummer. Hopefully I don't have to swap out my -3. Rogers won't do it.

Posted using a Q10

[Kris Simundson]

I had to ***** and complain till I got a supervisor who authorized the exchange

Posted via CB10

[mhw100]

I had to ***** and complain till I got a supervisor who authorized the exchange

Posted via CB10

Wow, nice. How long had you owned it?

[Kris Simundson]

Wow, nice. How long had you owned it?

About 3 days before they launched LTE in Manitoba

Posted via CB10

[mhw100]

I think I'm just plain baked after 2 months of ownership by the time it hits here.

Posted using a Q10

[EmilyWood12]

The UK version of the Q10 should work with LTE 4G as it's quad band LTE 3, 7,8,20 (band 3 is 1800Mhz LTE band LTE use) see here for the UK specs. Other non-UK versions will work on 3G but not on 4G.
As others have already said though, you cannot expect much more from LTE as you are using a non-standard handset which LTE currently don't sell or offer support for.