04-09-14 09:17 PM
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  1. RealRichLRead's Avatar
    RealRichLRead
    Hey BB family!

    Had an issue today where my phone was just under 10% battery life, then, whilst just playing some music, a message popped up saying 'Switching Device Off' and then the phone restarted!

    Once it had restarted, I then played another track on it and then the same thing happened again, until I got home and plugged my charger in

    Has this happened to anyone else's Q10? (Running 10.2.1 in the UK) If so, any thoughts?

    Cheers!
    04-09-14 01:31 PM
  2. diegonei's Avatar
    diegonei
    Retired Mod & Ambassador
    That's the standard behaviour. Nothing to be converned with. You Q10 users are just NOT used to low battery scenarios!
    04-09-14 01:52 PM
  3. eldricho's Avatar
    eldricho
    Originally Posted by diegonei
    That's the standard behaviour. Nothing to be converned with. You Q10 users are just NOT used to low battery scenarios!
    I thought this wasn't supposed to be the case? Thought it was only supposed to happen on STL100-1's when they get that random battery reading problem

    Posted via CB10
    04-09-14 02:04 PM
  4. Robert F Kennedy's Avatar
    Robert F Kennedy
    Originally Posted by RealRichLRead
    Hey BB family!

    Had an issue today where my phone was just under 10% battery life, then, whilst just playing some music, a message popped up saying 'Switching Device Off' and then the phone restarted!

    Once it had restarted, I then played another track on it and then the same thing happened again, until I got home and plugged my charger in

    Has this happened to anyone else's Q10? (Running 10.2.1 in the UK) If so, any thoughts?

    Cheers!
    Has not happened to me but you should not be too surprised if your phone shuts off to low battery while playing music, and then it actually turns back on again but then you play music again?

    "Progress is a nice word. But change is its motivator, and change has its enemies."
    04-09-14 02:07 PM
  5. diegonei's Avatar
    diegonei
    Retired Mod & Ambassador
    Originally Posted by eldricho
    I thought this wasn't supposed to be the case? Thought it was only supposed to happen on STL100-1's when they get that random battery reading problem

    Posted via CB10
    No, that's a way to prevent battery damage by fully discharge. It happens between 10% and 5%. From what I've seen, if it goes on 10 or 5 depends on how fast the battery is draining. Too fast? Better turn it off on 10. But this is how my Z10 seems to behave, it should probably always go on 10%.

    Posted via CB10
    eldricho likes this.
    04-09-14 08:30 PM
  6. 93Aero's Avatar
    93Aero
    As a added early pre warning I set BatteryGuru to sound an alert when my battery gets to 20%.
    I don't have your issue on my Q10, but I set it this way to start making my way to a charger.
    Low Battery makes Device switch off?-img_20140409_221421.png

    Posted via CB10
    04-09-14 09:17 PM
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