[go1ndr]

Hi everyone! I posted this on another "Link" post but wanted to repost just incase this happened to others. I'm fairly certain its use r error on my part but still need help. So here goes! ?HELP!
Ok, the newest link version came out today and of course I installed today --and when I did the first sync both ways with my Outlook 2007, it put duplicate copies of the contacts on both device and Outlook calendar--Not all 1100 contacts thank God--but a lot of them. So I slowly deleted all the dups from my phone and Outlook and did a resync both ways again--damn if it didn't do it again. Any ideas on how to fix this problem. It may be that its picking up the dups from other calendars like LinkedIn and FB plus the usuall BBLink and Outlook. I turned all of the contacts off in the phone contact settings and it still show the local contacts which seems upto day (time will tell) but I'm afraid to sync again so I need some guidance please. Thanks guys!

[go1ndr]

Hi everyone! I posted this on another "Link" post but wanted to repost just incase this happened to others. I'm fairly certain its use r error on my part but still need help. So here goes! ?HELP!
Ok, the newest link version came out today and of course I installed today --and when I did the first sync both ways with my Outlook 2007, it put duplicate copies of the contacts on both device and Outlook calendar--Not all 1100 contacts thank God--but a lot of them. So I slowly deleted all the dups from my phone and Outlook and did a resync both ways again--damn if it didn't do it again. Any ideas on how to fix this problem. It may be that its picking up the dups from other calendars like LinkedIn and FB plus the usuall BBLink and Outlook. I turned all of the contacts off in the phone contact settings and it still show the local contacts which seems upto day (time will tell) but I'm afraid to sync again so I need some guidance please. Thanks guys!

UPDATE: 1100 contacts takes a while to sort through. Only maybe 50-75 had duplicates and triplicates but I read what seems to be a secret on the (what else) "Help" app under troubleshooting. It seems that when you sync your contacts (and calendar) it automatically syncs with "All" of your different contact apps, i.e. Facebook, Gmail, Outlook.com, OUTLOOK 2007/2010, LinkendIn, Twitter, etc. So if a contact is your contact in any or all of these apps, it creates duplicate contacts in both your device and your PC. HOWEVER--there is a way to "link" them all together. Start by "turning on" all of your contact sources on the Contact application>top settings gear. Then open up your contacts like normal (remember that all these have to be turned on or you'll end up repeating again) and slowly go through each one of the contacts. When you do find a dupicate, tap on the contact (hold down for a min) and you'll have the side menu come up. On the side menu is a box with a check mark in it> click on the checkmark box and then on each of the duplicate or triplicate contacts and they will highlight. Then in the same menu, click on the top person with the "sideways bowtie" looking icon and it will link your duplicate contacts together. Read about it in the "HELP" icon on your home screen under contacts>trouble shooting>duplicates.
Now, I'm going to go through my Outlook contacts and delete or remove the ones I don't need and duplicates, and then the big test-----resync and see what happens--and then report back.
I sure hope this helps others and me with this issue. Thanks for reading and I would like to hear comments back please.

[go1ndr]

UPDATE: 1100 contacts takes a while to sort through. Only maybe 50-75 had duplicates and triplicates but I read what seems to be a secret on the (what else) "Help" app under troubleshooting. It seems that when you sync your contacts (and calendar) it automatically syncs with "All" of your different contact apps, i.e. Facebook, Gmail, Outlook.com, OUTLOOK 2007/2010, LinkendIn, Twitter, etc. So if a contact is your contact in any or all of these apps, it creates duplicate contacts in both your device and your PC. HOWEVER--there is a way to "link" them all together. Start by "turning on" all of your contact sources on the Contact application>top settings gear. Then open up your contacts like normal (remember that all these have to be turned on or you'll end up repeating again) and slowly go through each one of the contacts. When you do find a dupicate, tap on the contact (hold down for a min) and you'll have the side menu come up. On the side menu is a box with a check mark in it> click on the checkmark box and then on each of the duplicate or triplicate contacts and they will highlight. Then in the same menu, click on the top person with the "sideways bowtie" looking icon and it will link your duplicate contacts together. Read about it in the "HELP" icon on your home screen under contacts>trouble shooting>duplicates.
Now, I'm going to go through my Outlook contacts and delete or remove the ones I don't need and duplicates, and then the big test-----resync and see what happens--and then report back.
I sure hope this helps others and me with this issue. Thanks for reading and I would like to hear comments back please.

6/28/13 3:25pm PDT:
UPDATE:
It Worked! After following the steps above, I took the plunge with nothing but faith and did a calendar and contact sync using the new 1.1.1.32 Link and the system outlined above.
The sync went flawlessly with only one instance where the warning box came up (just like its supposed to) to warn me that a few contacts were going to be deleted from my contacts on my PC/Outlook 2007. There were about 10 and after looking at them, I clicked continue and bingo, everything synced as its supposed to with NO duplicates. The only odd thing is that one of the contacts was the Burbank Hilton Hotel (now a Marriott but left it as Burbank) was one that was deleted from my PC, but if I type in the Outlook 2007 search box for it, it magically appears and it still does show in my device contacts, so no idea where it is in the PC contact list but if I need it, I can do a search again. That said it was a leap of faith and some good old ask for directions reading but the problem seems to be solved.
I am going to make an outline of the steps as I've seen it all over the forums, and post it for others that may need it as they are suffering throught it as well. Thanks and good luck!
PS: I'm a little surprised no one jumped on this thread as it's been kicked around some what in other threads with no solution until now that I've seen. Thanks anyway guys and have a good weekend!