Going back to my Z10 as Q10 is too unreliable
My Q10 stopped receiving emails on my exchange account. Tried rebooting, deleting and resetting account. Does not work when all is well on the Z10.
Plus the notifications each time BlackBerry Protect disconnects drive me mad. I might take it out of the mothballs when the OS has improved on this thing.
Plus battery life is atrocious.
Posted via CB10 on my Q10 or my Z10
- Dragon Slayer
05-13-13, 05:06 AM #2
- 10,939 Posts
I think something must be wrong either with your hardware, or the OS/software configuration on that device.
Not only have I not heard of any new issues with email on the Q10 over the Z, but the battery life under all the same use-case variables on the Q10 MUST be better than the Z10 due to both a significantly larger battery and a significantly less power-hungry screen. Something is not right somewhere.
- 05-13-13, 05:09 AM #3
I'm sorry to hear you are having trouble with the Q10. I have 3 outlook, 1 gmail and 1 o2 POP account connected; I have no issues with any of them (oher than the o2 being "slow").
If you've reloaded the accounts the only thing I would suggest is reloading the whole device. Depending on what network you are on (and where in the world) there is a new os update for the Q...
My battery life has been excellent, easily going well over 24 hours with whatsapp running too...
Reload? Or else the z10 and mothballs? :-)
Posted via CB10 on my BlackBerry Q10
- CrackBerry Genius
05-13-13, 11:54 AM #11
- 1,834 Posts
I find it interesting how i have not met anyone in person that has complained about issues with the Z or the Q, aside from wanting more apps, yet the forums seem to have so many ppl with random issues.
And i work in the phone industry, i sell the device, i have only taken 1 return since launch of Z, and that was because the person thought it was too complicated.
Posted via CB10
- 05-13-13, 11:59 AM #12
Reload the software. Both devices are running almost identical software except for a few differences. Seems abnormal you're having issues with one and not the other. Or maybe you've configured something wrong with your email.. thus causing it not to work as well as it draining your battery.
- 05-13-13, 11:59 AM #13
- CrackBerry Abuser
05-13-13, 12:21 PM #14
- 319 Posts
- 05-13-13, 01:50 PM #15
- Dragon Slayer
05-13-13, 05:00 PM #16
- 10,939 Posts
It's a well known fact that technical forums like this one attract a disproportionate share of people who have problems with the product.
Think about it. If you had nothing but a perfect experience with a device, and you're not a gadget nut fanboy/fangrrl, would you even bother wasting your time coming here unless there was something you were trying to get help on? Generally not - people who don't have problems with their device are just busy using it and getting on with their lives.
There are also a certain number of shills/plants that come to places like this that are actually being paid to badmouth a competitor's products. Samsung got caught doing that a few times. (Not on Crackberry yet though, to my knowledge.)
Blackberry 10 has been in the hands of retail customers since the end of January. I would wager that 95% of the people who are having battery drain problems with a Q10 are suffering from something that is fixable. (ie something is configured incorrectly, something happened to corrupt the OS - ie a bad migration from a legacy device - or they have a flawed battery-draining app installed) Most of the severe battery-drain issues in the OS itself have already been sorted prior to the 10.1 OS release that ships on the Q10.
Exchange account seems to be ok now. No idea what the reason was.
Notification for BlackBerry Protect being out of network is still driving me mad, so I have swiched off BBP.
Battery life still an issue. I have switched off 4G. I think that people reporting good battery life are those on wifi all day, not travelling at all. My Z10 is on wifi at home all day and needs recharging only every 3 days (no phone calls).
- 05-15-13, 06:14 AM #19
- By getting the storm in forum Storm Rants & Raves ForumReplies: 30Last Post: 05-19-09, 10:34 PM
- By shad in forum BlackBerry StormReplies: 2Last Post: 12-01-08, 07:05 AM
- By quibbly in forum BlackBerry StormReplies: 71Last Post: 11-25-08, 11:13 PM
- By cjcarbone in forum BlackBerry Bold 9000Replies: 9Last Post: 11-14-08, 02:50 PM
- By bbuser1981 in forum BlackBerry Pearl 81xxReplies: 11Last Post: 05-13-08, 11:41 PM