[AladarMezga]

Hi guys!

I'm having a trouble with external battery charger. I have a fully charged spare battery in it, but when I connect it to my Q10 with drained battery it won't charge at all. See my screenshot. I thought I would be able to charge phone this way. Any ideas, why this doesn't work?

Cheers
A.



Attachment 311723

(Bold9870 -> Bold 9900 -> Q10 )

[Joshu42]

Works well for me... Did you push the button on the charger after connecting it ?

[AladarMezga]

Yes, I have tried that, I have got green led for few seconds and that's all... same result = no charging.

(Bold9870 -> Bold 9900 -> Q10 )

[anon(8263181)]

That happens to me when I put both devices to charge @ bedtime! What I usually do is just re-plug the the battery pack to the phone and it goes away. Hope this helps

[anischab]

You can not charge the phone effectively with the battery!!! But you can charge simultaneously. That's why you have that cable!!
I suggest to swap the batteries.

BlackBerry|Q10, SQN100-3, OS 10.2.2.932; BlackBerry|Passport, SQW100-1, OS 10.3.0.675

[Jon Tessler]

I have never tried to charge my phone with the external charger, I just either swap batteries or plug the phone into either a wall outlet or my laptop.

Posted via CB10

[dviles]

The Z10 version works for charging, but just as easy to swap the battery

Posted via CB10

[anon(1852343)]

That sucks

Blackberry Passport running 10.3.1.1016

[Joshu42]

You can not charge the phone effectively with the battery!!!

It's working perfectly with my Q10. Not as effective as the premium charger of course.
And by putting it like that, I can even place a call without being weird

[double_fault]

Perhaps the spare battery is drained? I have learned that if you leave the spare battery in the bundle case it will drain. Once it has been charged you need to remove the spare battery from the bundle case to prevent it from draining. Perhaps give that a try.

Posted via CB10

[anischab]

It's working perfectly with my Q10. Not as effective as the premium charger of course.
And by putting it like that, I can even place a call without being weird

Cool... I tried that... well done! I only charge both simultaneously, this way.

Workhorse: BlackBerry|Q10, SQN100-3, OS 10.2.1.2941; Power Workhorse: BlackBerry|Passport, SQW100-1, OS 10.3.0.675; Germany.

[DOCTOREVIL8]

Unplug the battery changing bundle from the wall/computer or whatever it is plugged into. Then plug the battery charging bundle ONLY into the Q10. Don't do any piggybacking.

I tend to get those messages when the Battery Charging Bundle is plugged into, say, a computer and then I plug it into the Q10. It's like the computer is charging the Q10, not the battery bundle. When unplugged from the computer, then the battery bundle takes over.

Just a guess.

Posted via CB10

[AladarMezga]

Thanks guys for your comments, it looks like I have a faulty charger, it doesn't work as pic above and also charging never turn itself off, it keeps charging (blinking green) forever, tested more than 12 hours from wall charger which normally takes 4 hours via phone.

(Bold9870 -> Bold 9900 -> Q10 )