1. blogcd's Avatar
    Double typing issues..do I need to replace the keyboard definitely??

    Posted via CB10
    10-01-16 03:11 PM
  2. stardotstar's Avatar
    Yep, mine last month started double typing with the "d", replaced keyboard and all is well! The errant key in my case, felt differently.
    10-01-16 03:46 PM
  3. GraCal's Avatar
    Updated software should fix the problem. Many threads in the forum discussing this issue. The update fixed all 3 of my devices

    Posted via CB10
    10-01-16 04:37 PM
  4. Joel Olmedo's Avatar
    Updated software should fix the problem. Many threads in the forum discussing this issue. The update fixed all 3 of my devices

    Posted via CB10
    Ditched my Q10 when I bought it new two years ago. Double typing after just a month of use.

    Fast forward to 2016 and I read the new on a software patch that supposedly fixed the double typing on the Q10, so decided to buy a new Q10 again, immediately updated to the latest firmware after unboxing, and everything has been fine so far. I'm now using my new Q10 as a second phone with my Priv.

    Posted via CB10
    10-02-16 03:56 AM
  5. stardotstar's Avatar
    So sounds like there are 2 possible fixes related to this problem, but you must first determine if you have an actual keyboard issue for the offending key.

    1.) a software and
    2.) keyboard replacement.

    in my instance, it was the keyboard since the "D key" developed a different feel (no click) to it and it was the only key with the issue.
    anon(8063781) likes this.
    10-02-16 07:56 AM
  6. lee2507's Avatar
    You need a new keyboard.

    Posted via CB10
    10-02-16 11:32 AM
  7. Exoskell256's Avatar
    A software update fixed my double type issue, so if you're not fully up to date I would check that first before buying a new keyboard.
    anon(8063781) likes this.
    10-02-16 11:52 AM
  8. ssirica's Avatar
    After 2 1/2 years I finally had to replace my Q10 keyboard - well worth it - $10 on Amazon and 30 minutes of work!

    Posted via CB10
    10-02-16 12:10 PM
  9. anon(8063781)'s Avatar
    If the cause of the double typing is a minor physical issue (often caused by contamination, mild corrosion, etc.), the software fix should be sufficient. But no software can fix some of the issues that crop up on these keyboards (misaligned or collapsed discs, for example). So definitely try the update first. Then, if that doesn't work, the keyboard will need to be replaced. There's also a thread on realigning discs here, if you want to try that.

    Sent from mTalk
    10-02-16 02:46 PM
  10. ume_kun's Avatar
    In which version, is patch for keyboard issues involved? 10.3.2.xxxx.


    Posted via CB10
    10-04-16 06:15 AM
  11. anon(5597702)'s Avatar
    In which version, is patch for keyboard issues involved? 10.3.2.xxxx.


    Posted via CB10
    I've seen people cite 10.3.2.2813.

    Posted via CB10
    10-04-16 01:17 PM
  12. Critical Observer's Avatar
    Opening the keyboard and re-aligning the discs under problem keys will fix the double-typing without having to replace the whole shebangle.

    Posted via CB10
    10-04-16 03:12 PM
  13. Halifax Guy's Avatar
    Ditched my Q10 when I bought it new two years ago. Double typing after just a month of use.

    Fast forward to 2016 and I read the new on a software patch that supposedly fixed the double typing on the Q10, so decided to buy a new Q10 again, immediately updated to the latest firmware after unboxing, and everything has been fine so far. I'm now using my new Q10 as a second phone with my Priv.

    Posted via CB10
    Warranty period is something unknown to you?

    Posted using a Q10, 10.3.2.2474.
    10-05-16 11:43 AM

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