1. BBMQ10's Avatar
    Video chat icon disappeared on BBM. Read suggestion to uninstall and reinstall bbm. I can't find the option! Any ideas? Phone: Q10
    Last edited by BBMQ10; 10-28-16 at 11:38 AM. Reason: add bb model
    10-28-16 11:31 AM
  2. Uzi's Avatar
    You can't uninstall BBM on BlackBerry 10
    10-28-16 11:32 AM
  3. BBMQ10's Avatar
    Ouch! Any ideas on how to get the video chat icon back?
    10-28-16 11:39 AM
  4. Mr Byte's Avatar
    It might be the other side's fault

    Posted via my q10
    10-28-16 02:01 PM
  5. BBMQ10's Avatar
    still need to resolve it
    10-28-16 02:37 PM
  6. anon(5597702)'s Avatar
    still need to resolve it
    Are you trying to video chat with a BBM user who's not on BB10? If so, that won't work.

    Posted via CB10
    10-28-16 04:03 PM
  7. BBMQ10's Avatar
    Oh,,, Actually it is a BBM user who switched from a BB Q10 to a Samsung (android) . But the user has the video chat option on the BBM -but it turns automatically into a voice chat -because mine is not operating...

    Great point... So maybe there is a video chat incompatibility issue between the BBM for Android and the Q10's BBM?

    Unfortunately I am the only person I know who is still on BlackBerry (and everybody laughs at me when they see my Q10). But since most of my family and friends use whatsapp anyway, I guess that will force to get a newer BlackBerry (android?) after December...

    Thanks!
    10-28-16 11:33 PM
  8. AmritD's Avatar
    Oh,,, Actually it is a BBM user who switched from a BB Q10 to a Samsung (android) . But the user has the video chat option on the BBM -but it turns automatically into a voice chat -because mine is not operating...

    Great point... So maybe there is a video chat incompatibility issue between the BBM for Android and the Q10's BBM?

    Unfortunately I am the only person I know who is still on BlackBerry (and everybody laughs at me when they see my Q10). But since most of my family and friends use whatsapp anyway, I guess that will force to get a newer BlackBerry (android?) after December...

    Thanks!
    Video chat between BB10 and Android/iOS is not supported
    BB10 users can only video call BB10 users
    Android users can video chat with Android and iOS users.

    Z30STA100-2/10.3.2.2876
    10-28-16 11:40 PM

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