1. fastmike524's Avatar
    Hi,
    Since the last BlackBerry update the bluetooth connects to my phone fine on the first day and then on the second it's connecting disconnecting and the only solution that I've found is a restart.
    I use a jabra supreme and a jabra stone 2.

    Anybody else having this problem or knows of a possible solution?

    Os 10.3.1.1779
    Q10

    BB10 Q10 321chutelibre.fr
    04-20-15 12:13 PM
  2. jaydee5799's Avatar
    04-20-15 12:59 PM
  3. Joshu42's Avatar
    I used a Jabra Clipper without issue since I had my phone (so from 10.2 to 10.3.1).

    Did you use your bluetooth handset with multiple device ? If yes, keep in mind that it will try to reconnect to the last one you used...
    04-20-15 04:00 PM
  4. fastmike524's Avatar
    Hi thanks Joshu42,
    I've mutiple head sets and phones.
    With the Q10 I was using two jabra and the next day connection disconnect connection etc.
    I got a new plantronics edge and it's only connected to this phone and one day it's great. The night goes by and it's the same thing with connection disconnect connection disconnect but this time the head set says it to me.
    Reboot on the Q10 and it works again.

    Apparently I'm the only guy having this problem...

    BB10 Q10 321chutelibre.fr
    05-27-15 01:27 PM
  5. KenV54's Avatar
    Hi thanks Joshu42,
    I've mutiple head sets and phones.
    With the Q10 I was using two jabra and the next day connection disconnect connection etc.
    I got a new plantronics edge and it's only connected to this phone and one day it's great. The night goes by and it's the same thing with connection disconnect connection disconnect but this time the head set says it to me.
    Reboot on the Q10 and it works again.

    Apparently I'm the only guy having this problem...

    BB10 Q10 321chutelibre.fr
    You are /not/ the only one having this problem. Far from it.

    It is happening across the board, more so with Passports and various BT devices and especially but not exclusively with the beta leak 10.3.2.680. See the findings and fixes thread for that OS under the beta OS section, or do some searches within CB for Bluetooth connection problems. No one knows whether it is a hardware or OS. problem or if and when BlackBerry will fix it with an OS upgrade. It's sort of like the Passport flickering problem which BlackBerry fixed eventually.
    05-27-15 01:37 PM
  6. fastmike524's Avatar
    Thanks KeV54,
    It makes me feel better to know that I'm not alone ;-(
    It started doing this with the last "official" update.

    BB10 Q10 321chutelibre.fr
    05-27-15 03:37 PM

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