Blackberry lost face on product release
This is unacceptable... I'm sorry Blackberry but you lost your face once again...
How can you have a launch presentation and not deliver the phones before months??? What is wrong with this company?? And guys trust me, Im a big fan of blackberry, had 6 different phones and still on BB 9790 waiting for the Q10 but come on once again you screwed things up and I dont know how long I will keep defending you...
Carrier tests in the US take a few months? OF COURSE IT DOES, and Thorsten dont come out in public like a beaten up puppy saying that you didnt know about it youve been building phones for over 10 years, you should have all details about any carriers tests GLOBALLY
I did somehow understand that the company wanted to focus its attention on the Touchscreen device, since its innovative and should be the flagship product going forward. But YOU CANNOT release the QWERTY model 4 to 5 months after presentation. What the **** have you been doing for the last year?? Werent you suppose to prepare this make it or break it come back?? Well guess what, this looks bad... and again just so you understand Im a BIIIIIGGGG fan of blackberry
The frustration keeps building These delays just show that you HAVENT done what you were supposed to do.
- CrackBerry Abuser
02-08-13, 06:26 AM #4
- 233 Posts
Pre-Launch they said the z10 would release in waves, I understood.
They said the z10 would come first, CLOSELY followed by the q10, I understood.
They said they were carrier testing in October, I understood.
My problem lies in them releasing the dev alpha C AFTER the launch of the z10.
My problem lies in them calming everyone down when the analyst said the phone is coming out in March only for him to be correct.
My problem lies in them saying the q10 would come out within two weeks of the z10 not two-three months.
My problem lies in Thor only having two phones to worry about and not even being able to get them to the public in a timely manner even after delaying so many times.
Lastly, my problem lies in Thor having his main launch in New York and no one in New York has the ability to get the phone till late March -June.
- 02-08-13, 07:03 AM #10
And once again, Blackberry lost his face on product release
Think about it...market share dropped in the US but increased in other countries. BlackBerry stayed alive because of the increase in subscriptions elsewhere. BBRY is a successful and popular brand...just not in the US.
Its called being a global company and not just for the US. There are a ton of companies that are successful because of other countries. Nokia and Windows is one of them.
Im from the US and Im saying this. Its still a business and smart business decisions still should be made.
Sent from Bold 9930 #blackberrybychoice
Last edited by walt63; 02-08-13 at 08:43 AM.
Am i the only one pissed off?? really?
- 02-08-13, 07:11 AM #12
Now that is unique marketing.
BlackBerry has one shot to get back in the game (being #3 or #4 is a consolation prize - Microsoft doesn't care how much money they make or lose on phones; neither does Google. BlackBerry HAS to care about the US market.
Why else would they be reaching out to CIOs. Why else did they invite big customers to the launch? Which was held in New York City.
Just think about it.
- 02-08-13, 07:24 AM #13
Of course being on the US market would be good for them, and once BB10 is released there their 3rd position will be stronger.
I'm saying the US isn't fully needed, the US is nice for marketing, once people get their hands on a device they talk about it.
I'm saying if BlackBerry had a strong presence globally, they wouldn't need such as big presence in the US, where most people are too ignorant to change their view of a company.
- CrackBerry User
02-08-13, 07:31 AM #14
- 43 Posts
- 02-08-13, 07:33 AM #15
- 02-08-13, 07:39 AM #16
- 02-08-13, 07:43 AM #17
RIM global market share of sold smartphones in Q3 of 2012 = 4.2%
In Q4 of 2009, RIM added 3.9 million BlackBerry subscribers and made 1.89 Billion in profit.
In Q4 of 2012, RIM lost some 2 million subscribers (the first subscriber loss in the company's history) and lost 9 million dollars more than they brought in.
I do agree with you, we are talking about a global business here. And globally, they have been in a downward spiral every since the United States moved on.
although i agree with those who say that the US market is VERY important, this is not the point I want to make... If you have an official release, release the phones, if you're not ready, then don't launch... US Europe Asia, it has to go flawless in every region from day 2 after launch, or a week at most...
Blackberry has done a good job with the OS10, no questions asked, the phones look good too. But in the position the company is, a "good job" is definitely not what i was expecting. They need to do a GREAT job, as so far I'm judging them on facts, and facts are i need to wait a few months, probably even more since there's no launch date for the Q10 anyway, before getting a new phone, and by that time, the Galaxy S4 will be announced and god knows what other handsets will be released...
Frustration is what I feel, and in the end i'll wait like everyone else, and i'll surely end up buying the Q10.
Blackberry, Frustrating your customers is not a good strategy, FYI
- 02-08-13, 07:59 AM #19
The launch event was planned months in advance, the US carriers delaying their release was not. Should Thor have moved the main launch site out of NY, to say Toronto? Of course not. Imagine what that would have done to public sentiment and image.
I understand the frustration. You're not alone. Launch day was a plethora of posts expressing the same feelings. Some things are beyond the manufacturer's control. The Q being a secondary priority I can see getting pushed back, with resources focused on US augmentations.
Tis what it is
- 02-08-13, 07:59 AM #20
1. The Q10 was never, ever supposed to launch at the same time as the Z10. Ever. When the launch date was moved, they said, "we'll launch them closer together". At Best Buy yesterday, they were already taking preorders for it.
2. I can buy the Z10 now. UK people can by the Z10 now. Call the US carriers and complain ... and maybe they'll get it sooner. T Mobile is already saying in a couple of weeks.Carrier tests in the US take a few months? OF COURSE IT DOES, and Thorsten don’t come out in public like a beaten up puppy saying that you didn’t know about it… you’ve been building phones for over 10 years, you should have all details about any carriers tests GLOBALLY…But YOU CANNOT release the QWERTY model 4 to 5 months after presentation.What the **** have you been doing for the last year??
- 02-08-13, 08:03 AM #21
- CrackBerry Master
02-08-13, 08:24 AM #23
- 1,295 Posts
they launched because they are selling.........right now....OK not in the US.....but was Blackberry supposed to sell and then do a launch after already selling for weeks?
my guess is if they did that, Blackberry would get a lot of complaints, i mean this thread is so ridiculously contradictory...
- 02-08-13, 08:36 AM #24
I never said that BBRY gained a global market share. My point is based on it's survival due to increased subscriptions in OTHER COUNTRIES than the US.
- 02-08-13, 08:42 AM #25
US is hard country to please. Lets be real here. Expectations are high.
And @njblackberry, Windows as in referring to the OS.
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