1. alvin nyotowijoyo1's Avatar
    Finally, 10.2 had just arrived in my country this morning.
    After installing the OS and reboot my Q10, there's some error/bug maybe in this version.
    When I open the blackberry ID there is some box shows up, it say "an unknown error has occurred, please try again." and I can't update it or change anything. Someone can help me please? I can't even download a giveaway from blackberry world.
    After I try this new os, there's some lag too in the homescreen, not smooth like a previous version if I swipe the screen up and down. Is that the cause of the update or my memory is low? Because I used upto 10,7 GB?
    Please help me if one of you had the same problem. Thanks.

    This the picture, my BBID is blank.
    BlackBerry 10 OS 10.2.0.415 Problem! Help me please!-img_00000661.png

    Posted via CB10
    12-07-13 11:37 AM
  2. diegonei's Avatar
    Seems to me like something didn't settle properly. You may be looking into a device wipe...
    12-07-13 12:12 PM

Similar Threads

  1. 10.2 Skype Contact Issue
    By STV0726 in forum BlackBerry 10 OS
    Replies: 10
    Last Post: 07-14-14, 10:32 PM
  2. Contacts are gone!! Help please!!
    By Andranos in forum General BlackBerry News, Discussion & Rumors
    Replies: 6
    Last Post: 12-10-13, 01:33 PM
  3. Landscape Mode Problems
    By yetdy in forum More for your BlackBerry 10 Phone!
    Replies: 8
    Last Post: 12-09-13, 08:36 AM
  4. Where to get a BlackBerry Z10 housing in India?
    By jevinzac in forum BlackBerry Z10
    Replies: 3
    Last Post: 12-07-13, 07:41 PM
  5. Z10 Photos Resolution is 72 dpi. Prove me wrong please!
    By iNeoEon in forum BlackBerry Z10
    Replies: 9
    Last Post: 12-07-13, 02:35 PM
LINK TO POST COPIED TO CLIPBOARD