1. Massonite's Avatar
    Hey guys

    My Q10 has this annoying habit of sometimes giving me a black screen when I remove it from the holster or wake it from standby.

    I can see the keyboard light up, I can see ALT and the shift arrow at the top when I press them, and it even gives me the shutdown timer when I hold down the power button. The only way I can fix this is a battery pull.

    Has anyone had this issue? What did you do to fix it? I'm gonna try a wipe/OS reload to see if it helps but any input from you guys would be awesome.

    Thanks
    05-13-13 10:22 AM
  2. Branta's Avatar
    A similar problem has been observed on Z10, it looks like the wakeup code may have a minor bug. If you get the countdown for shutdown release the button and cancel the reboot. Also, make sure your power button is enabled to wake the device, and try a short press on the button - this works for me with Z10 when it is reluctant to wake.
    05-13-13 10:51 AM
  3. greggebhardt's Avatar
    Has you Q10 become "non-responsive" at other times or just when removing from the holster?
    05-13-13 11:24 AM

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