03-12-17 11:03 AM
33 12
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  1. Varun Naive's Avatar
    None of the above! The problem is your SIM-Card. It's very simple. Try another one, you'll see that it'll work. Your mobile provider doesn't have the BlackBerry services. As a conclusion you'll have to change your provider if you want to use the BlackBerry Services, which include BBM. I don't see the BB Logo at the right corner, you have to see that to be able to use them.

    Cheers!

    Posted via CB10
    I have used another Sim card. But same problem

    Q10 | SQN100-3 | 10.3.3.2205 | I love BB10 |
    03-11-17 09:16 PM
  2. Varun Naive's Avatar
    ^This and I would advice getting a stronger wifi to test with, remove sim from the phone and run on wifi alone . Test bbm.........and the rest should be history.

    Posted via CB10
    Ran only with WiFi and only with sim....no luck...

    Q10 | SQN100-3 | 10.3.3.2205 | I love BB10 |
    03-11-17 09:17 PM
  3. Varun Naive's Avatar
    Thanks for the solutions but those didn't worked out
    Kindly provide some more solutions
    Thank you

    Q10 | SQN100-3 | 10.3.3.2205 | I love BB10 |
    03-11-17 09:18 PM
  4. omer farooq 3's Avatar
    Thanks for the solutions but those didn't worked out
    Kindly provide some more solutions
    Thank you

    Q10 | SQN100-3 | 10.3.3.2205 | I love BB10 |
    I found Nothing! By trying with carriers like Vodafone,Airtel,Telenor,Bsnl.

    Posted via CB10
    03-12-17 12:02 AM
  5. Varun Naive's Avatar
    I found Nothing! By trying with carriers like Vodafone,Airtel,Telenor,Bsnl.

    Posted via CB10
    Same here...tried every possible way but no gains.
    I think our phones are used and somebody had used BES/BIS on our devices and for privacy purposes Bb servers have blocked our BBM pins

    Q10 | SQN100-3 | 10.3.3.2205 | I love BB10 |
    03-12-17 12:46 AM
  6. FriedrichGottlob's Avatar
    Hi again guys! If those didn't work, your services may be blocked due to security concerns. My next advice would be to write an e-mail to BlackBerry. They are very helpful, they'll even call you way from US! That's how I fixed my problem.

    Posted via CB10
    03-12-17 08:44 AM
  7. FriedrichGottlob's Avatar
    03-12-17 08:52 AM
  8. Varun Naive's Avatar
    help@blackberry.com

    Posted via CB10
    Thanks

    Q10 | SQN100-3 | 10.3.3.2205 | I love BB10 |
    03-12-17 11:03 AM
33 12

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