BBM not working after 10.2.1.1055 up grade HELP!
Hi Guys, I made the jump to 10.2.1.1055 and I am impressed! All seemed well until I realized that my BB messenger no longer worked . I have a Q10 Model SQ100-1.
BB messenger says " Unable to complete Setup,no blackberry Data ,BBM is unable to connect to the server Please try again later"
I kept trying but no cigar!
I read a few threads , and so far some say its the carriers fault while others blame the software .Is there a fix for this?
"Still rolling with the crack!!"TechDoctor
- CrackBerry Genius
12-04-13, 06:09 AM #5
- 2,027 Posts
As southlander questions, the answer could lie in the back up..
Most would agree that you can restore your data like contacts, calendar and media but NOT previous OS settings. You have to do a new settings for your new OS.
After that, delete BBM (if app is still visible), reboot and reinstall BBM from appworld.
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- CrackBerry Genius
12-04-13, 03:12 PM #9
- 4,049 Posts
The people that had this problem earlier when 10.2.1.1055 first leaked were not in North America and eventually their BlackBerry services started working. My guess is different parts of the world have different BlackBerry NOC and the OS has to be enabled on the NOC to work.
In the case of North America, I would assume all the test OS are enabled for us in Canada and the USA since the BlackBerry employees would not be able to beta test the software.
Its not clear where in the world the OP is.
- 12-04-13, 05:04 PM #10
If you security wipe and it works then the issue is the restoring of settings. This was the case with my wife's phone.
One possible fix is to move to a leak that's a little older than 1055. Then back up settings again. The move to 1055 and try restoring that data.
So you'd be restoring data from an OS version that's closer to 1055, thus making it more likely all the needed settings restore Correctly.
That said if you are already moving from a recent leak and having this issue then I am not sure what to say.
- CrackBerry User
12-04-13, 05:34 PM #11
- 47 Posts
after my security wipe..i wasnt able to connect to mobile data anymore. i even entered the sprint apn (n.ispsn) but it wouldn't stay after i hit save. I ended up just reloading the 1055 using the autoloader.. and restored just media (doesnt include contacts, calender etc info).
used an old back up of my 9630 to restore contacts, text msges, etc..via bb protect. i may try to just load the application data from the back up i made while i had 10.1 later...but so far everything is working.Intellectuals solve problems; Geniuses Prevent them!
- A. Einstein
Yes ! I got it fixed .Thanks guys. All is well now .It seems that when I did a full restore my BB messenger got messed up.So I reloaded a New Os ,but this time I only restored my media and setting and I left out the applications ,and It works!!!!!! I will monitor it and see how it goes.TechDoctor
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