1. almarzouqi's Avatar
    Am having an issue with my BBM groups, whenever there is an activity in the group, I get 0 members, phone overheats and I get all the msgs at once.
    Tried resting the phone, updating the software and even formating, No use.
    Any recommendations?

    Posted via CB10
    10-05-13 03:22 PM
  2. patel7's Avatar
    this sounds more like a network issue
    10-05-13 05:42 PM
  3. Benjamin_NYC's Avatar
    Quick to bring up the "network issue" excuse. Since BBM is managed on BlackBerry servers, I think not.

    Posted via CB10
    10-05-13 06:57 PM
  4. almarzouqi's Avatar
    Its has nothing to do with th network, with OS 7 and BlackBerry 9900 I didn't have this issue, it started with the Q10 from day 1 you can say.

    Posted via CB10
    10-05-13 10:13 PM
  5. Uzi's Avatar
    Try hard reboot first press vol +/- untill the device off

    Pin:2AF5A1B8 Q10SQN100-3/10.2.1.476
    10-06-13 01:52 AM
  6. ioansuhov's Avatar
    Its has nothing to do with th network, with OS 7 and BlackBerry 9900 I didn't have this issue, it started with the Q10 from day 1 you can say.

    Posted via CB10
    On BlackBerry 10, all BlackBerry services (mails, BBM) are not using BlackBerry internet service anymore. They are connecting to servers using wifi or normal data network. So, it might be a connection problem (a defective wifi router which doesn't provide continous acces, a very slow data connection, low network coverage etc).

    PIN:2AF1839C ; Q10 (sqn100-3): 10.2.1.476
    10-06-13 02:07 AM
  7. Benjamin_NYC's Avatar
    BBM still uses BlackBerry servers I think.

    Posted via CB10
    10-06-13 02:39 AM
  8. ioansuhov's Avatar
    BBM still uses BlackBerry servers I think.

    Posted via CB10
    Yes, but not via BlackBerry internet service.

    PIN:2AF1839C ; Q10 (sqn100-3): 10.2.1.476
    10-06-13 03:19 AM
  9. almarzouqi's Avatar
    It has nothing to do with my WiFi router or the SP Network, it has to do with the way BBM works I think.

    Posted via CB10
    10-06-13 01:47 PM
  10. wss1ow's Avatar
    May I ask, why I can't see one of friends message in bbm Multichat? I delete it and re-invite again, that particular person's massage i can't see in my multichat.

    I'm using z10 STL-2, 10.1.0.4633

    Please help me, Thank you
    Last edited by wss1ow; 10-07-13 at 11:07 PM.
    10-07-13 10:12 PM

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