1. p09's Avatar
    Hi all. I just updated my Q10 by accident. Now Android apps aren't starting any more. Not even the Amazon app store. After reboot it works some time but at some point in time I get black screen. I think it is after the app stayed open in the background and there was a sleep event. Anyone seen the same? Is there a works around?
    Thanks !
    03-27-17 04:07 PM
  2. conite's Avatar
    Reboot your device again by holding down the power button until the phone restarts. Then don't touch it for at least 15 minutes.
    03-27-17 04:12 PM
  3. kbalaz's Avatar
    No troubles on 3 different devices. A Z30 and 2 Passports. May have to try and reload OS by the sounds of it. Have you tried reinstalling just the android apps in question?
    03-27-17 04:13 PM
  4. p09's Avatar
    Thanks, for the replies and the hints. Did a reboot and let the device to settle down. Now it seems back to normal.
    03-28-17 03:47 PM
  5. LuxuryTouringZone's Avatar
    Oh, 10.3.3... how problematic you are!
    03-31-17 09:22 PM

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