[MarcelQ10]

After upgrading to 2102, the Exchange Active Sync connector on my Q10 keeps saying Invalid Account/Invalid Credentials.
We use ZENworks MDM, but it works fine since last friday until this morning. Nothing changed in both configurations: MDM and Q10.
Anyone else experienced the same?

[Omnitech]

I suggest you try asking on the forum section linked below, higher likelihood people with knowledge will be reading/responding:

Business Users - BlackBerry Forums at CrackBerry.com


Some known bugs with EAS have been corrected in 10.2.1.2141 (Software release 10.2.1.2102), would be a shame if they created a serious new one.

Then again, when 3rd parties like Novell do their own EAS implementations, they often have unique idiosyncracies.

Blackberry has to, for example, specifically detect IBM Notes Traveler links and then it changes its communication details to interoperate with that successfully. They may have to do the same for Zenworks, which probably isn't the most popular MDM around..

[Jimberry Storm]

did you try deleting account and adding it again.

[MarcelQ10]

did you try deleting account and adding it again.

Tried everything...
Now sideloading 1055 and restoring the latest backup...