04-06-17 11:17 AM
tools
  1. neil74's Avatar
    neil74
    Has anybody had issues with Spotify on the latest update?

    When I got my Priv, I installed spotify and moved it to the SD card, this work just fine.

    Today however I noticed that it is back on device storage and the option to move to the SD card is nowe greyed out. I can only assume this happened with an app update this week?

    Anybody else seen this?
    01-28-16 03:12 AM
  2. jaydee5799's Avatar
    jaydee5799
    Q&A Team
    Ambassador
    When you "move" an app to the SD card, the app still needs to be on the device memory to work. It only moves part of the app. or else the app wont work
    01-28-16 06:16 AM
  3. neil74's Avatar
    neil74
    When an app moves to the sd card the button changes to 'move to phone' which it did when I moved the app initially. Now it just says move to sd card but is greyed out.

    The latest update just seems to have moved it back, when I go to apps it is showing on the on device tab but not showing at all on the 'on sd card' one.

    Pretty baffled tbh......
    01-28-16 03:12 PM
  4. kristofszucs's Avatar
    kristofszucs
    Hiya
    somehow in my settings I do not have the option to define where do I want to save the files. I have an sd card, and it works for every other application just fine....
    04-01-17 06:08 AM
  5. ToniCipriani's Avatar
    ToniCipriani
    Originally Posted by kristofszucs
    Hiya
    somehow in my settings I do not have the option to define where do I want to save the files. I have an sd card, and it works for every other application just fine....
    Did you grant storage permission? Check in DTEK or App settings.
    04-06-17 06:39 AM
  6. kristofszucs's Avatar
    kristofszucs
    Thank you for your answer. I have tried everything, and what had helped is this Spotify, Marshmallow and SD Cards – jimcofer.com
    it also metnions the sd card, but needed to do it more times over, what really strange is, that although it saves all songs to the sd card, i still do not have the storage option in settings....
    04-06-17 10:46 AM
  7. ToniCipriani's Avatar
    ToniCipriani
    Originally Posted by kristofszucs
    Thank you for your answer. I have tried everything, and what had helped is this Spotify, Marshmallow and SD Cards – jimcofer.com
    it also metnions the sd card, but needed to do it more times over, what really strange is, that although it saves all songs to the sd card, i still do not have the storage option in settings....
    Other than clearing app data and reinstalling, not sure. I have the option on mine.

    Did you format the SD as internal or portable storage?
    04-06-17 11:17 AM
« Homescreen Text/Call shortcuts got Bad After TIme? | No BBM PIN field in Contacts? »

Similar Threads

  1. Does it make any sense to purchase a Blackberry 10 OS mobile now?
    By bbry89 in forum BlackBerry 10 OS
    Replies: 67
    Last Post: 07-23-16, 02:57 PM
  2. BBM doesn't seem to be working
    By Anurag Dabholkar in forum General BBM Chat
    Replies: 2
    Last Post: 01-28-16, 09:53 AM
  3. How do I know if my BlackBerry 8520 is in the orignal or duplicate housing?
    By CrackBerry Question in forum BlackBerry Curve 8530/8520 Themes
    Replies: 1
    Last Post: 01-28-16, 03:21 AM
  4. MTN, Vodacom and Cell C to offer the BlackBerry Priv in South Africa
    By CrackBerry News in forum CrackBerry.com News Discussion & Contests
    Replies: 0
    Last Post: 01-28-16, 02:00 AM
  5. Unable to connect Via NFC with android - z30
    By tejas reddy in forum Ask a Question
    Replies: 0
    Last Post: 01-27-16, 10:48 PM
LINK TO POST COPIED TO CLIPBOARD