[olakailan]

I wanted to see if anyone has encountered this and found a reason/fix for it.
I have a shopbb priv, got Oct updates and everything. However, I've noticed that I can't get the productivity tab to reappear, as it doesn't show up where I have it placed (for me, it's on the upper right side of the screen).
I have toggled the setting "on" and "off" multiple times and restarted the phone via normal restart and via batter pull restart with the setting both as "off" and "on" . Still no bueno.
I have been trying to figure it out, but can't seem to find where the productivity tab went. Any help or suggestions would be appreciated!
Thanks in advance!

Posted via the CrackBerry App for Android

[FF22]

I'm sorry I can't be of more help other than to say there are a discussion or two about losing it.

I also recall, but not details, that there is something that occurs with OVERLAY that can cause problems and I believe the Productivity Tab might be an "overlay"

I guess I will ask have you Rebooted?

From BB blog: How to reset PRIV by BlackBerry | Inside BlackBerry Help Blog

Three restart/reboot methods

The first method, which should be used 99.9% of the time when you want to reboot your device, is using the Reboot option that appears after pressing the Power key.

Press and hold the Power key for 3 seconds
Select Reboot from the menu that is presented

The second reset method should be used if pressing the Power key does not produce the menu with Power Off and Restart. For example, if an app or game you are using won’t close, use this option to restart your device.

Press and hold the Power key for 12 seconds

Third method: Should your device fail to respond, the final reset method is to press and hold the Power key for 32 seconds which is equivalent to removing the battery. This should result in your device booting up successfully.

If it fails to start, however, verify you are not pressing any other keys such as Volume Up, Mute, or Volume Down while performing any of the reset methods listed above. If you use a case for your device you may want to remove it as it might be pressing a button inadvertently.

And just for an extra measure, if needed:

Safe Mode:

The next step is placing your device into safe mode.

When used, Safe Mode will disable any third party apps or games you have installed. As a result of this, should your device not exhibit the issue while in Safe Mode it’s safe to assume the issue is specific to an app or game you have installed. Safe Mode may also remove apps and/or widgets from your various home screens when you go back to Normal.

Press and hold the power key
Tap and hold Power off (that is Press/Hold the Power Off prompt line) when it appears
When prompted, tap OK to reboot to Safe Mode

To get out of Safe Mode, press and hold the power key followed by tapping Reboot.

After testing, should your device not exhibit any issues, the next step is to remove recently installed applications one by one until the issue is resolved.

[olakailan]

Perfect! It was under "apps" , hit the gear icon on the top right, "draw over other apps" , hit the overflow button and select "show system" .
Scrolled down till I found "Productivity Tab" and toggled it on. And its back!
Can't believe I forgot about the overlay settings. Thanks for your help! Much appreciated!

Posted via the CrackBerry App for Android

[FF22]

Perfect! It was under "apps" , hit the gear icon on the top right, "draw over other apps" , hit the overflow button and select "show system" .
Scrolled down till I found "Productivity Tab" and toggled it on. And its back!
Can't believe I forgot about the overlay settings. Thanks for your help! Much appreciated!

Posted via the CrackBerry App for Android

You are welcome and thanks for posting how to find it - it certainly is buried. (I seem to retain just enough bits about all kinds of stuff but sometimes the specifics escape me!)