1. dan99x99's Avatar
    I recently had a message that I could not record video in 1080 because I needed a class 10 or higher sdcard , well I purchased a brand new Samsung class 10 uhs1 and it fixed the issue temporarily, I again try to record video and saw this message again, I cleared cache and data on camera app and then we were good, only for a few shoots then again that messenge , any one has input?
    11-29-16 06:30 PM
  2. BB-JAM215's Avatar
    Is the SD card larger than 32GB? If so, did you format it from your Priv as exFAT?
    11-29-16 07:08 PM
  3. dan99x99's Avatar
    It's 64 gb , what exactly do you mean. All I did was insert it and followed the steps in the menu
    11-29-16 09:47 PM
  4. BB-JAM215's Avatar
    Sounds like you did get a notification which let you automatically download, install the exFAT driver, and format the card.

    Have you tried both 1080p / 60 fps, 1080p / 30 fps and maybe 720p to see if the problem is just with 1080p / 60 fps?
    11-29-16 10:35 PM
  5. FF22's Avatar
    There was a similar thread in the last week or two which was addressed by a BB employee, if I recall.
    11-30-16 12:11 AM
  6. dan99x99's Avatar
    There was a similar thread in the last week or two which was addressed by a BB employee, if I recall.
    Do you have the thread link by any chance?
    11-30-16 01:34 AM
  7. dan99x99's Avatar
    Sounds like you did get a notification which let you automatically download, install the exFAT driver, and format the card.

    Have you tried both 1080p / 60 fps, 1080p / 30 fps and maybe 720p to see if the problem is just with 1080p / 60 fps?
    The problem is it won't let you do any other format other than 720 , I'll screen shot the notice once I get again
    11-30-16 01:35 AM
  8. Johnny Dollar's Avatar
    The card may not be fast enough? Check the card speed rating again. Yes it should be a class 10 Uhs-1 but also U3 with a read/write speed of 90/80 mb/sec at least for doing HD or 4K video.

    Note: when checking microSD cards look for the u shaped symbol with the number inside it. It should say a 3 not a 1.
    11-30-16 05:47 AM
  9. FF22's Avatar
    Do you have the thread link by any chance?
    I'm not sure if it is all that helpful and was further back

    http://forums.crackberry.com/blackbe...-720p-1085934/
    11-30-16 08:29 AM

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