1. hugopua's Avatar
    My photo stuck at rendering after panorama photo captured. I reinstalled Blackberry camera also doesn't help. Any idea?

    Posted via CB10
    01-02-16 10:18 AM
  2. anon(3901085)'s Avatar
    I'm having the same problem of panoramas not rendering.

    I've tried saving to internal storage, microSD, re-installed etc. with re-boots between changes.

    And nada, zip, zero, goose-egg. It sits like a lump on a cedar log with the progression bar showing nothing.

    Everything else in the camera seems to work very well.

    Kyle
    01-02-16 02:22 PM
  3. buwee's Avatar
    Mine too, funny thing it worked fine last week but now just sits there and says it's rendering and nothing else - WTF?

    Posted via the CrackBerry App for Android
    01-02-16 10:26 PM
  4. solidxsnake's Avatar
    Same problem here. Tried uninstalling the camera update, but that didn't help either. Any solutions?
    01-03-16 11:35 AM
  5. buwee's Avatar
    I guess it looks like we're the only 4 that have this issue.
    01-03-16 02:43 PM
  6. Big Kiwini's Avatar
    Mine is stuck also.

    Posted via the CrackBerry App for Android
    01-03-16 03:21 PM
  7. Jaiden's Avatar


    Posted via BlackBerry Priv
    Attached Thumbnails Panorama mode-58052.jpg  
    01-03-16 04:53 PM
  8. buwee's Avatar


    Posted via BlackBerry Priv
    So what is this suppose to mean?
    RSKandola likes this.
    01-03-16 05:08 PM
  9. hugopua's Avatar
    I sent mine unit for warranty claim. Let them check what's going on.

    Posted via CB10
    01-04-16 04:29 AM
  10. erniel's Avatar
    Count me in... stuck at rendering. I lost two nice photo I took this morning

    Priv
    01-04-16 05:11 AM
  11. kiomon's Avatar
    Mine does the same thing. Discovered after hiking around some Mayan ruins and losing like 15 photos ugh. They have to fix this
    01-04-16 06:31 AM
  12. JMF5017's Avatar
    I noticed I had this issue yesterday. Worked fine about week ago.
    01-04-16 07:21 AM
  13. terrebeest's Avatar
    same issue here, waiting on a fix.
    01-04-16 09:10 AM
  14. KMarandi's Avatar
    Hey everyone,
    Happy New Year!
    We've actually figured out the reason why this is happening and we're already working on a fix. We'll get it out ASAP. In the meantime, we really appreciate your patience while we get this sorted out.
    smcv likes this.
    01-04-16 11:31 AM
  15. smart548's Avatar
    Hey everyone,
    Happy New Year!
    We've actually figured out the reason why this is happening and we're already working on a fix. We'll get it out ASAP. In the meantime, we really appreciate your patience while we get this sorted out.
    Do you work for BlackBerry KMarandi?

    Posted via CB10
    01-04-16 01:19 PM
  16. buwee's Avatar
    Hey everyone,
    Happy New Year!
    We've actually figured out the reason why this is happening and we're already working on a fix. We'll get it out ASAP. In the meantime, we really appreciate your patience while we get this sorted out.
    Do you know why it was working perfectly a few days ago and all of a sudden it stopped working?
    01-04-16 05:44 PM
  17. JMF5017's Avatar
    It's interesting this suddenly just stopped working for everyone, but also awesome to see BlackBerry acknowledge it so quickly and is working on pushing out a fix.

    No idea what the issue is, but my guess is that it's probably something stupid like the 2016 date change and a bug saving the file types with the new date. My only suspicion of the one thing that changed for all of us over the past week.
    01-04-16 06:38 PM
  18. buwee's Avatar
    but also awesome to see BlackBerry acknowledge it so quickly and is working on pushing out a fix.
    Yes, totally agree!
    01-04-16 06:41 PM
  19. smcv's Avatar
    the 2016 date change
    Very close
    We'll get this fixed in Google Play in a couple of days! In the meantime, if you need your panorama fix, you could try downloading the Google Camera. Sorry everyone!!!
    Jonneh and Technomotive like this.
    01-04-16 11:51 PM
  20. LamarStarr's Avatar
    Hey BB Team.. are you aware that it happens when you take a PIC in a bbm convo, using the BBM camera, then go to the actual camera app, press the thumbnail and it's forever "rendering", until it disappears.
    01-05-16 01:03 PM
  21. smcv's Avatar
    Hey BB Team.. are you aware that it happens when you take a PIC in a bbm convo, using the BBM camera, then go to the actual camera app, press the thumbnail and it's forever "rendering", until it disappears.
    thanks for the note.. will take a look!
    01-05-16 08:57 PM
  22. erniel's Avatar
    Camera update now!!! Super thanks works now plus love the peek preview

    Priv
    01-08-16 05:56 PM
  23. Klein Phua's Avatar
    My rendering problem only happens when the photos are taking in HDR.

    After disabling the auto HDR and to take photos without hdr, my problem does not seems to appear anymore.

    Posted via the CrackBerry App for Android
    01-08-16 07:36 PM
  24. smcv's Avatar
    Camera update now!!! Super thanks works now plus love the peek preview
    Thanks to CrackBerry for finding this bug nice and quick!
    gizmo21 and ahmedhanif911 like this.
    01-10-16 11:10 PM
  25. John Vieira's Avatar
    Yup. I didn't have the rendering bug, my panorama photos simply failed to save.

    But this fixed it.

    Posted via the CrackBerry App for Android
    01-10-16 11:22 PM
36 12

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