[a47molla]

my blackberry priv take 8 or more hours to fully charged and when it's switch on it is not charging but the phone display shows it's charging. It get charge when the phone switch off and very slowly. pleas anyone help me.

[Paul Redshaw]

Are you using the original blackberry charger? Have you tried using different chargers as well?

[Rico4you]

Also when you charge put your PRIV in airplane mode.

[FF22]

my blackberry priv take 8 or more hours to fully charged and when it's switch on it is not charging but the phone display shows it's charging. It get charge when the phone switch off and very slowly. pleas anyone help me.

You might check using a different charger in case your charger is bad? Also, Main Settings, Battery and see if there's any app using too much battery power.

Also, maybe an app has gone bad, so reboot

From BB blog: How to reset PRIV by BlackBerry | Inside BlackBerry Help Blog

Three restart/reboot methods

The first method, which should be used 99.9% of the time when you want to reboot your device, is using the Reboot option that appears after pressing the Power key.

Press and hold the Power key for 3 seconds
Select Reboot from the menu that is presented

The second reset method should be used if pressing the Power key does not produce the menu with Power Off and Restart. For example, if an app or game you are using won’t close, use this option to restart your device.

Press and hold the Power key for 12 seconds

Third method: Should your device fail to respond, the final reset method is to press and hold the Power key for 32 seconds which is equivalent to removing the battery. This should result in your device booting up successfully.

If it fails to start, however, verify you are not pressing any other keys such as Volume Up, Mute, or Volume Down while performing any of the reset methods listed above. If you use a case for your device you may want to remove it as it might be pressing a button inadvertently.

And just for an extra measure, if needed:

Safe Mode:

The next step is placing your device into safe mode.

When used, Safe Mode will disable any third party apps or games you have installed. As a result of this, should your device not exhibit the issue while in Safe Mode it’s safe to assume the issue is specific to an app or game you have installed. Safe Mode may also remove apps and/or widgets from your various home screens when you go back to Normal.

Press and hold the power key
Tap and hold Power off (that is Press/Hold the Power Off prompt line) when it appears
When prompted, tap OK to reboot to Safe Mode

To get out of Safe Mode, press and hold the power key followed by tapping Reboot.

After testing, should your device not exhibit any issues, the next step is to remove recently installed applications one by one until the issue is resolved.

[Matty]

my blackberry priv take 8 or more hours to fully charged and when it's switch on it is not charging but the phone display shows it's charging. It get charge when the phone switch off and very slowly. pleas anyone help me.

First question I would ask is, are you using the factory charger that came with your Priv?. Some other chargers may not be strong enough to charge is correctly.

Has your charging port suffered any water damage? Or has it possibly been bent? Could also be that the charger isn't getting a proper connection. Shouldn't take more than 90 minutes to charge.