08-27-16 10:04 AM
tools
  1. lonestar1135's Avatar
    lonestar1135
    2 questions:

    1: My Hub doesn't notify me of new emails all the time. I'll open the hub after an hour and have 15 new emails I was never notified about. And then for a bit after that I will be notified of every email. Almost like it was asleep and I have to wake it up to notify me.

    2: is it possible to add an image to my email signature?

    Hope that makes sense

    Thanks!

    Posted via the CrackBerry App for Android
    08-25-16 01:49 PM
  2. jaydee5799's Avatar
    jaydee5799
    Q&A Team
    Ambassador
    no you can't add an image afaik
    lonestar1135 likes this.
    08-25-16 02:56 PM
  3. FF22's Avatar
    FF22
    Ambassador
    Check Settings, Account, Upper Right Menu - is Autosync checked?

    Otherwise check the individual accounts in the above Settings, or separately in the Hub, Left Menu-Settings. Look for notifications in both places and see what's what.
    08-25-16 05:36 PM
  4. lonestar1135's Avatar
    lonestar1135
    Originally Posted by F2
    Check Settings, Account, Upper Right Menu - is Autosync checked?

    Otherwise check the individual accounts in the above Settings, or separately in the Hub, Left Menu-Settings. Look for notifications in both places and see what's what.
    Tried both and everything seemed in order. I turned on "head up notifications" and set a Custom Alert for a couple emails. Hopefully that works. Thanks!

    Posted via the CrackBerry App for Android
    08-26-16 06:04 AM
  5. c_bryant34's Avatar
    c_bryant34
    Originally Posted by lonestar1135
    Tried both and everything seemed in order. I turned on "head up notifications" and set a Custom Alert for a couple emails. Hopefully that works. Thanks!

    Posted via the CrackBerry App for Android
    What version of the Hub and OS are you on?

    For the image signature you can do it if you know a little bit of HTML. We support HTML signatures in the background (dont have a proper editor yet) so you can add an image if it's hosted publicly on the Web.
    08-26-16 08:17 AM
  6. lonestar1135's Avatar
    lonestar1135
    Originally Posted by c_bryant34
    What version of the Hub and OS are you on?

    For the image signature you can do it if you know a little bit of HTML. We support HTML signatures in the background (dont have a proper editor yet) so you can add an image if it's hosted publicly on the Web.
    Hub .11125

    ATT just dropped a software update so maybe that'll help.

    Gotcha. I think it's on my company's website, but I'll have to double check.

    Thanks!

    Posted via the CrackBerry App for Android
    08-26-16 02:51 PM
  7. beaverman1's Avatar
    beaverman1
    I. Am having the same issue was working fine and now not receiving notifications for emails is this because of last update

    Posted via the CrackBerry App for Android
    08-27-16 10:04 AM
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