1. IEatBlackBerries's Avatar
    Instead of just sending me another device, they sent me the device with box and all original accessories.

    Wow, do you think it's even refurbished? That's my fingerprint on the screen btw

    BlackBerry replaced my Priv under warranty...-120905.jpg

    Posted via the CrackBerry App for Android
    jamesharmeling and Uzi like this.
    08-03-16 04:15 AM
  2. ToniCipriani's Avatar
    My replacement was device only, and serial was way earlier than the one I sent in, so 100% it was refurbished, though rep insists it isn't. There was another thread saying they ran of devices for BlackBerry Care, so that could be why as well. How long have you had the phone? That is a factor as well.
    08-03-16 06:12 AM
  3. IEatBlackBerries's Avatar
    My replacement was device only, and serial was way earlier than the one I sent in, so 100% it was refurbished, though rep insists it isn't. There was another thread saying they ran of devices for BlackBerry Care, so that could be why as well. How long have you had the phone? That is a factor as well.
    I got my original PRIV in January. This device came from BlackBerry Care. Do you got a link to the other thread saying they ran out of devices?

    I'm glad they sent me this though because I broke my other headphones and now I have a pair of headphones!

    Posted via the CrackBerry App for Android
    08-03-16 06:58 AM
  4. bluetroll's Avatar
    Instead of just sending me another device, they sent me the device with box and all original accessories.

    Wow, do you think it's even refurbished? That's my fingerprint on the screen btw

    Click image for larger version. 

Name:	120905.jpg 
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    Posted via the CrackBerry App for Android
    When did you buy the device? And what was defective?

    Posted via the CrackBerry App for Android
    08-03-16 07:10 AM
  5. ToniCipriani's Avatar
    I got my original PRIV in January. This device came from BlackBerry Care. Do you got a link to the other thread saying they ran out of devices?

    I'm glad they sent me this though because I broke my other headphones and now I have a pair of headphones!

    Posted via the CrackBerry App for Android
    http://forums.crackberry.com/showthread.php?t=1081201
    08-03-16 07:52 AM
  6. IEatBlackBerries's Avatar
    Explains why they took about a week to contact me when they're said they'd contact me next day.

    Posted via the CrackBerry App for Android
    08-03-16 05:19 PM

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