1. moester76's Avatar
    I was having great battery life for a while on my new priv.
    Not sure what happened but now something seems like its draining the batter constantly.
    I have removed all widgets. Even when I'm using my PC to charge the Priv it doesn't seem like it is charging the battery effectively.
    I have uninstalled the blackberry hub and messenger app and reinstalled. still no improvement. i've shut down a couple time and restarted the device. still nothing.
    11-25-15 12:47 PM
  2. ce71's Avatar
    I was having great battery life for a while on my new priv.
    Not sure what happened but now something seems like its draining the batter constantly.
    I have removed all widgets. Even when I'm using my PC to charge the Priv it doesn't seem like it is charging the battery effectively.
    I have uninstalled the blackberry hub and messenger app and reinstalled. still no improvement. i've shut down a couple time and restarted the device. still nothing.
    How much screen time are you getting per charge?

    Have you tried charging with a QualComm certified 2.0 charger?

    Posted via the CrackBerry App for Android
    11-25-15 12:54 PM
  3. moester76's Avatar
    It charges fine when I use the blackberry charger. I just feel like it takes a bit longer now to get a fully charge.
    there is something that is draining the batter. In the background maybe...
    For example...I was listening to sirius XM through the app. maybe total of One hour and youtube video for 30mins...those two things drained the battery to 40%...that to me doesn't sound reasonable.


    I used to do that with the passport all the time and battery was not affected much..
    11-25-15 01:06 PM
  4. ce71's Avatar
    It charges fine when I use the blackberry charger. I just feel like it takes a bit longer now to get a fully charge.
    there is something that is draining the batter. In the background maybe...
    For example...I was listening to sirius XM through the app. maybe total of One hour and youtube video for 30mins...those two things drained the battery to 40%...that to me doesn't sound reasonable.


    I used to do that with the passport all the time and battery was not affected much..
    Have you tried a certified QualComm 2.0 charger?

    What is your current battery percent and �total screen time" - which can be found via Settings, Battery, and select �Screen�.

    Posted via the CrackBerry App for Android
    11-25-15 02:11 PM
  5. moester76's Avatar
    battery is at 29%.
    Battery used by the display and backlight is 6%
    time on 46m38s.
    11-25-15 02:16 PM
  6. ce71's Avatar
    battery is at 29%.
    Battery used by the display and backlight is 6%
    time on 46m38s.
    What is your �total screen time�? Click on �screen� then look for �time on�. It will display something like... 3hr 5m 17s.

    Posted via the CrackBerry App for Android
    11-25-15 02:37 PM
  7. moester76's Avatar
    Yes it say 58min 9 sec
    Now I have 13 percent batter power
    I'm not even getting an hour of screen time.

    Posted via the CrackBerry App for Android
    11-25-15 04:12 PM
  8. ce71's Avatar
    Yes it say 58min 9 sec
    Now I have 13 percent batter power
    I'm not even getting an hour of screen time.

    Posted via the CrackBerry App for Android
    Wow! That doesn't seem possible.

    You should get a QuickCharge 2.0 adapter. Charge the phone to 100% and reboot. Then, see how much screen time you get going from 100% to 50%. I'd really be curious.

    How long have you had the phone?

    Posted via the CrackBerry App for Android
    11-25-15 04:26 PM
  9. moester76's Avatar
    I know. Something isn't right.
    Its a pre order phone. Got it from BlackBerry two weeks ago.
    Do you think I should reset the phone?

    Posted via the CrackBerry App for Android
    11-25-15 04:28 PM
  10. Resilience's Avatar
    Charging through computer will take forever.
    11-25-15 04:51 PM
  11. dannycabrera's Avatar
    This the same issue I'm having only had the phone for two days so not trying to make a big deal of it. But batter seems really bad at this point. Drains so quickly. It seems to be blackberry services.

    And the phone is constantly hot.

    Posted via CB10
    11-25-15 05:36 PM
  12. adrenaline_x's Avatar
    Did u update all the apps from Google play?

    Posted via the CrackBerry App for Android
    11-25-15 09:59 PM
  13. Dannyhb247's Avatar
    What's the last app you installed.

    Posted via the CrackBerry App for Android
    11-25-15 10:13 PM
  14. dannycabrera's Avatar
    Did u update all the apps from Google play?

    Posted via the CrackBerry App for Android
    Yeah everything is up to date.

    Posted via CB10
    11-26-15 12:20 AM
  15. tickerguy's Avatar
    You have an app doing that..... DTEK will help particularly if the app is hammering location (which will get charged to the system and NOT the app!); the other screens will tell you if an app is spinlocked on the CPU.

    Between those two you can find it -- and when you do kill it with fire. It's not BlackBerry services.
    11-26-15 08:50 AM
  16. moester76's Avatar
    Tickerguy

    What's do you mean by fire?
    Which two apps are you talking about?
    How do I use dtek to figure out which app is draining the battery?
    Just got off the phone with priv teck support. They had me go and force close all running apps.

    Posted via the CrackBerry App for Android
    11-26-15 02:17 PM
  17. anon(2325196)'s Avatar
    Charging with my Surface Pro 3 is sketchy, PRIV disconnects right away after plugging it in. I use the charger and have no problem.

    Posted via the CrackBerry App for Android
    11-27-15 11:38 AM

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