04-27-16 11:30 PM
28 12
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  1. DeeJayBB's Avatar
    DeeJayBB
    Hi,

    Sorry to hear about the wipe on your device #Security

    The behavior has changed in Marshmallow. You are required to PIN/PASSWORD authenticate before creating a picture password. (Please remember the PIN because without that it will wipe the device)

    After entering the incorrect placement 5 times you will be prompted to type "BlackBerry" and immediately prompted to input your PIN/PASSWORD. once you have entered that, the device will unlock.

    Hope that helps

    Dev
    Product Manager - BlackBerry
    JWW and FF22 like this.
    04-27-16 08:06 PM
  2. laid-back's Avatar
    laid-back
    I haven't had any problems with it. It works well for me, but I admit I was a bit scared by the ten attempts thing and I turned it off. Now no risks of wipes.

    I see more BlackBerry staff presence here...good!

    Posted via the handsome BlackBerry PRIV
    04-27-16 10:00 PM
  3. oldsoul123's Avatar
    oldsoul123
    It's worked perfectly for me. Then again, I've been using picture password ever since my Z10, so I'm used to it.

    Posted via the CrackBerry App for Android
    04-27-16 11:30 PM
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