[Kirkland8998]

Wow with just my luck, I had the update downloaded and was installing it, my phone got stuck on the "powering off" screen while I started the update for like 20 min, so I force restarted the phone and the update disappeared, any ideas on how to get it back?

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[Bla1ze]

This... But it's NOT a good idea - https://www.reddit.com/r/Android/com...mework/cdiymrp

Open Settings > Apps > All
Locate Google Services Framework
Click Clear Cache, Clear Data, then Force Stop
Restart your device then check for the update again

[Kirkland8998]

Hmm I don't think I'll do that hahaha, I just don't understand how it just got lost

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[Wezard]

Hmm I don't think I'll do that hahaha, I just don't understand how it just got lost

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It didn't get lost, you interrupted the installation process, and it reverted to last known good config. Better than bricking phone.
Do what Bla1ze said, then try again. Make sure you stay in good wifi area, and have plenty of battery, or better yet, put it on charge and go watch a movie. It will take over 20 minutes, then a bunch of apps will update.

Disclaimer - I have no personnel experience with this, but several others have suggested same thing, and apparently it worked.

[anon(870071)]

Agreed as I interrupted the update as I thought it was hanging BUT it does take a while and redo what this poster says and it'll work fine. Be patient and walk away let the thing do what it's supposed to. On Rogers Wireless and the update is awesome as its made my device run sooo sooo much faster.

вιaсĸвεггч� ᕵяiv (STV100-3 Rogers Wireless)running Android 6.0.1

[twelvezero8]

Any at&t users?

Productivity via THE PRIV

[Bob80220]

Any at&t users?

Productivity via THE PRIV

Nope... I'm sure we will receive it but as always it will be after most other non US carriers receive it. I'm thinking/hoping it will get pushed next week. Doubtful AT&T will release it this week.

But it's okay if AT&T surprises me/us and pushes Marshmallow this week... 👍

Bob

Posted via the CrackBerry App with my BlackBerry Priv on AT&T

[FF22]

Okay, well, not Okay.

I am getting that RH-01 error. How do I recover? I've tried a few things but it is not helping.

[Kirkland8998]

This... But it's NOT a good idea - https://www.reddit.com/r/Android/com...mework/cdiymrp

Open Settings > Apps > All
Locate Google Services Framework
Click Clear Cache, Clear Data, then Force Stop
Restart your device then check for the update again

So I ended up calling blackberry support and this was exactly what they told me to do...

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[anon(9208252)]

So I ended up calling blackberry support and this was exactly what they told me to do...

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I'm pretty sure you can trust bla1ze when he tells you to do something. He's been around the block. A few times.

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