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  1. elmit22's Avatar
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    Thread AuthorThread Author   #1  

    Default ramdon shutdown

    i am running PB OS 2.1.0.1314 have been for a while but over the last couple of days my PB has been turning off at random times. i have done a security wipe but it is still happening battey levels have been between 55-75%, it is even happening whilst i am using apps. i have used the search button but have failed to find asolution.
    BlackBerry Phone and Share Holder By Choice.
  2. Nickstarmaster's Avatar
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    #2  

    Default

    Perform a backup of your PlayBook with the BlackBerry Desktop Software and reinstall de PlayBook OS via the Desktop Software.
    If it don't fix it, call support for RMA.
  3. Giomi's Avatar
    CrackBerry User

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    #3  

    Default Same issue: random shutdown!

    I got exactly the same issue from a couple of months just after latest OS update. The shutdown is random and does not depend from battery level (I monitored that!). It is a software issue, not hardware. It happens also when the PB is in standby for long time, when I try to wake up it is turned off. I also reinstalled the OS after wipe but the issue is still there! I was waiting for other users to highlight the issue but it seems that not many are affected, this is the first relevant post. Anyone got an idea how to solve?
    Thanks
  4. BB_Bmore's Avatar
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    #4  

    Default ramdon shutdown

    If its software you need to debrick.

    F-2 right below me ....he's coming I promise.

    Sent from my BlackBerry by Choice using Tapatalk
    I waited...It launched...Im still waiting...
  5. lakadko's Avatar
    CrackBerry Newbie

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    #5  

    Default

    Hope somebody had a solution... also having this problem recently. Tried wiping several times as well as debrick through DM... please help..
  6. Giomi's Avatar
    CrackBerry User

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    #6  

    Default

    Quote Originally Posted by BB-Bmore View Post
    If its software you need to debrick.

    F-2 right below me ....he's coming I promise.

    Sent from my BlackBerry by Choice using Tapatalk
    It seems that debrick doesn't work. Anyway, how is carried out the debrick ?
  7. elmit22's Avatar
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    Thread AuthorThread Author   #7  

    Default

    Tried the De brick didn't work also tried through the DM still turning on

    Posted using CrackBerry App on BB10
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  8. Morpheus's Avatar
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    #8  

    Default

    I am always losing wifi since last update....none of my other devices lose wifi, and my PB did't do it prior to the update....
    911 takes too long, a squeeze of the trigger will solve the problem...and I can save minutes...when seconds count...

    Morpheus@crackberry.com

    twitter @jmjacksonF135
  9. Giomi's Avatar
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    #9  

    Default

    I still having this annoying issue. I start to think that could be battery related, in the sense that battery drop (probably because it start to be defective!) and software respond with shutdown. I was also considering to replace the battery but its cost is quite considerable, I could buy a used PB. Anyone tried battery replacement ?

    Thanks
  10. Giomi's Avatar
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    #10  

    Default

    Forget to add that any time that PB random shutdown, when switched on the wifi is always off. The bluetooth instead is as left.

    Thanks
  11. Barracuda7772's Avatar
    CrackBerry Genius

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    #11  

    Default

    if your on 2.1.0.1314 update to 2.1.0.1526. I've had no issues at allon 1526 its been a fantastic update despite a lot of people saying tje update was bad I have had no issues. that's not to say that those who have problems are liars.

    maybe I'm just lucky.....maybe ?

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