Playbook OS 2.1 - official imap support. Confirmation?
I keep reading that PlayBook OS 2.1 officially and fully supports imap folders. Was that actually released by RIM as part of the OS upgrade description?
I've been trying to setup my gmail as an imap account and all I get is Inbox, Drafts, sent, trash and outbox. Non of my sub folders/lables shows up.. and theyre configured in my gmail to show up in Imap folders list.
- 12-19-2012, 06:39 PM #2
You have to go to each folder in turn on the playbook and click on them so they show two half circles, then they'll sync from then on. This is a one time activity to get the folders to start syncing. You may find it'll take a day or two to fully sync. Let it sync for a few hours or a day, reboot, let it sync again and maybe another reboot in a day. Once it settles down it works well. Who knows with todays updates maybe its better at the startup sync. I posted some pictures in a previous thread, and the folder sync is described in the 2.1 manual in my signature.
If I go with the ActiveSync setup, everything shows up fine and folders with messages will sync when I click on them. not the case for imap.
- 12-20-2012, 08:16 PM #5
When you added the Gmail account on the playbook did you add using advanced settings>Gmail rather than the simple add?
I also thought there was a setting somewhere on the Google settings side to enable syncing of all folders rather than just the standard ones but I can't find that setting now.
Yep.. I go into Add New Account --> Email, calendar and contacts --> click Advanced Setup button --> IMAP (Add an IMAP email account).
In gmail, if you go to the Gear icon and click on Settings --> Click on "Labels". It'll show you all the Labes with boxes to check for Show in Imap. I have them all set to Show as well as Show In IMAP.
- 12-20-2012, 08:42 PM #7
Wait a minute, this is a gmail account you are trying to access using IMAP right?
On the playbook Add New Account --> Email, calendar and contacts --> click Advanced Setup button --> gmail and then put in server as imap.gmail.com and all your other credentials which the Gmail side will show you.
On gmail side that should be set to imap and folders checked as you seem to have done.
- 12-21-2012, 02:53 AM #9
I said "Add New Account --> Email, calendar and contacts --> click Advanced Setup button --> gmail"
Are you sure you used the gmailoption?
- 12-21-2012, 08:24 AM #11
- CrackBerry Addict
12-21-2012, 09:20 PM #15
- 543 Posts
Have you set gmail to allow for imap? I know you allowed your labels but did you allow gmail itself? Settings-forwarding and pop/imap tab. This is done through the browser of your computer or PB.
I can't seem to upload a screen shot of it, sorry.
edit: I guess I could, and did... oops
- CrackBerry Genius
12-22-2012, 02:47 AM #19
- 3,237 Posts
- 12-22-2012, 06:09 AM #20
Anyway as an experiment I deleted my gmail account and added it again, and now I have the same problem as you, no folders
I then deleted again and adding in the simplest setting and letting it add calendar and contacts all in one go, and same problem.
- CrackBerry User
12-27-2012, 07:30 AM #24
- 79 Posts
Same issue here. I can't see my own lables in gmail.
Yahoo's folders are shown just fine so the problem is with google's IMAP.
And by the way, when's BB10 coming to the Playbook? I know the release date is end of January but when will we be able to play around with it?
- CrackBerry Newbie
08-06-2013, 09:49 AM #25
- 1 Posts
I am having a different problem than most on this thread. My IMAP folders sync properly on my playbook but my IMAP folders show up as a subfolder to the Inbox. I have added INBOX to the IMAP Path Prefix and they still appear as subfolders to the Inbox. I also tried Inbox. INBOX. what is the correct IMAP Path Prefix to correct this problem? When I added Inbox on MS Outlook on my computer it fixed the problem and made the folders subfolders to the account name (Mailbox).
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