I guess I'll first ask, why did you do a Security Wipe? Curious.
Others have run into that issue and I'm not sure anyone knows what causes it.
You might want to try again or do the entire Debrick
Try the Debrick method....
Perform a backup of your pb if you can using Desktop Manager or, at least, manually coping any unique data, photos, voice recordings, documents, etc.
1) Turn your playbook OFF by holding down the power button
2) Let your playbook sit for about 10 minutes as earlier suggested.
3) After letting the PB sit (and still powered off) open up the Blackberry Desktop Software (the latest version)
4) Once the Blackberry Desktop Software is opened, use the USB Cable and hook the PB to the PC.. THEN power on the Playbook
5) A screen will show on your computer showing that the device cannot be found
6) Click on Update. It will take awhile
If that fails, contact rim
The PB has a one year warranty to the original purchaser. It also has 90 free Tech support. I do not know how Rim deals with "quasi-tech support v. warranty"
Rim Support
Tel:
Canada Toll Free: 1-877-644-8405
United States Toll Free: 1-877-644-8410
Puerto Rico Toll Free: 1-855-651-4936
Email: [email protected] (this route generally does not work and a call is necessary)
I had this problem when 2.0 hit and I couldn't get it to work with the debrick. I called RIM and they had my Playbook back to me with a working camera (and raised power button) in less than a week after I sent it in (it felt a lot longer though).
