[pbfan]

It thinks 2.1.0.1753 is current. Tried BB link but it said the same thing.

[Johberry]

Have you tried turning off your wifi and turning off the PB completely before plugging it into your computer? I had to turn off wifi, take out my SIM (I have the LTE model), turn off the PB, then plugged it in. I didn't use Link, though. I used the old BB desktop software.

Posted via CB10

[Tsaishen]

Mine is not registering an update either

Posted via CB10

[robsteve]

Make sure you have the latest version of Link or BlackBerry Desktop Manager. Try it with the wifi off and the SIM out of the Playbook if it is an LTE version.

I just updated one of my LTE versions this way today. I had to upgrade Link on the Mac prior to it working. It didn't seem to be installing so I hit the cancel button and then unplugged the PlayBook, rebooted the PlayBook and tried again. Then the upgrade installed.

Posted via CB10

[uwpress]

I have tried OTA. Says I am up to date, 2.1.0.1753 is current. Tried Desktop Manager with no luck (wifi off or on).

[thurask]

If all else fails, you could try an autoloader install for 2.1.0.1917.

Autoloaders:

WiFi: http://l.bitcasa.com/zT_WYGJF

LTE/3G (2.1.0.1283 radio): http://l.bitcasa.com/r3ok1DXZ

Posted via CB10

[mcolton73]

Thanks Thur, I tried finding this yesterday.

Posted via CB10

[Nigelbrown]

Yeah one of my two playbooks haven't received this update, which I found odd especially with the he app world warning.

I might try the autoloader

Posted via CB10

[pbfan]

How to use Autoloaders?

If all else fails, you could try an autoloader install for 2.1.0.1917.

[umbrau44]

Does using the autoloader on the playbook clear everything out like the BB10 autoloader?

[Tsaishen]

My experience with an autoloader upgrade on the z10 had me rebuild everything.

I really don't want to go this route... I'm hoping my PB will get the update notification soon.

Posted via CB10

[ebbes36]

Hi,
Same for me although the story is a little different:

Had 2.1.0.1917 installed then had to do a security wipe. After that the PB came up with only the browser and setup icon. So I brought it back to life following KB34045-How to clean reload the BlackBerry 10 OS or BlackBerry PlayBook OS using BlackBerry Link where I ended up with 2.1.0.1753.

However no upgrade to 2.1.0.1917 was offered and when I go for "Check for Updates" my PB says that I've already got the latest version installed.

So it seems to have "forgotten" hat it already was at 2.1.0.1917 and should upgrade from 2.1.0.1753 to 2.1.0.1917.

Any ways to get the upgrade installed - besides autoloading etc.?

[lazrosM]

This also strange to me. I have already received the notification yesterday, but I decided to go for it later as I was in a hurry. Today the notification is gone and when I checked for updates ... nothing...

It seems like they just removed the update.
They just can't do anything correct for the playbook. Even this last thing....



Posted via CB10

[reed1962]

Had 2.1.0.1917 installed then had to do a security wipe. After that the PB came up with only the browser and setup icon. So I brought it back to life following KB34045-How to clean reload the BlackBerry 10 OS or BlackBerry PlayBook OS using BlackBerry Link where I ended up with 2.1.0.1753.

However no upgrade to 2.1.0.1917 was offered and when I go for "Check for Updates" my PB says that I've already got the latest version installed.

Same situation for me. I don't know how to get the update again.

[djpailo]

This update is buggy. Certainly the app world is more buggy. Id say the update was removed temporarily. Not sure though. Strange. They still haven't provided release notes.

[Tsaishen]

I've read about the numerous bugs.

It's possible they removed it and are revising it??

The last thing I want is a buggy update and have that be the last update.

Mine is running fine and I use it every day at work for taking notes in meetings etc.

Posted via CB10

[james-007]

Mine wouldn't find it either, left the playbook alone for couple hours and came said there was an update.


Sent from my ME301T using CB Forums mobile app

[Tsaishen]

Mine finally got the notification and was updated.

No errors to speak of.

Posted via CB10

[ebbes36]

Mine finally got the notification and was updated.

Same here: yesterday immediately after the reset/re-installation of the OS no update was found but today (about 24hrs later) the update to .1917 was offered and I installed it OTA (around 177MB).

[reed1962]

Same here: yesterday immediately after the reset/re-installation of the OS no update was found but today (about 24hrs later) the update to .1917 was offered and I installed it OTA (around 177MB).

Same for me: this morning I was prompt for the update. Installed and everything runs fine

[mcolton73]

Yeah, same here. And everything works as it should, including my contacts and email. Thank you BlackBerry for fixing this. a heads up would have been nice tho.

Posted via CB10

[anon(5597702)]

Hey Thurask, do you have an updated link by any chance? Getting a 301 error.