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  1. cl8baller's Avatar
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    Thread AuthorThread Author   #1  

    Default Issues with. 7111. BlackBerry ID; App World

    UPDATE 3
    BlackBerry Guy discovered a fix. The fix is as follows:

    Try setting your date forward, then go into your bbid screen so that your PlayBook can can pull all your info, then go back and change the date back to the correct one. You should be able to install after that.

    UPDATE 2
    Problem will reappear eventually after wiping. If you do decide to wipe, reinstall everything and back that up.

    UPDATE 1

    So reading over the posts it seems like the best option is to either call support, wipe your PlayBook , downgrade, or hope for a nearing update.

    If you decide to wipe make sure to re-register your PIM for the 2.0 Developer build to reinstall some of the factory applications suchas App World, Weather and Docs to Go.

    So if you are experiencing this problem that's probably your best bet. Like some stated, it's beta software, you can't complain, you can just try to compromise or DYI it and hope for the best.

    --------------------

    Running 2.0.0.7111 Developers Build. I understand the risks involved when using the developer build but I would like to know if anyone is experiencing this issue and has anyone learned the reason behind this as well as a reasonable fix.

    I am having issues with the BlackBerry Apps World.

    When I try to download, reinstall or update I get:

    "Install Error:[0003-0005]

    There was a problem during installation. Please try again."

    I thought this had to do with BlackBerry ID. I go to BlackBerry ID and I receive the error message:

    "BlackBerry ID Locked

    You have exceeded the maximum number of attempts to verify your password.

    For security reasons, you have been locked out for 49458518 minutes."

    Any ideas anyone?

    I have attached two screenshots for visual aid purposes.
    Attached Images Attached Images
    Last edited by CL8Baller; 02-02-2012 at 05:36 PM. Reason: Solution update
    BlackBerry 8900< BlackBerry 9000+BlackBerry 8100< BlackBerry 6210 (Dont ask)<BB 9000< BlackBerry Z10!

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    bozerdem (02-15-2012),  JWWDUKE (02-19-2012),  pauldriver (02-11-2012) 
    pauldriver likes this.
  2. panterarck's Avatar
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    #2  

    Default

    Had that issue amongst other issues with cookies on various other sites. Reverted back to 1.08 and just gonna wait till February.
  3. ody360's Avatar
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    Well, 49458518 minutes = 94 YEARS so you'll have to wait it out for about a century hehe... Or, contact RIM to reset your BBID/password
  4. OniPod's Avatar
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    Downgrade and wait for the official OS to hit. Carry on with the errors. What else can you do?
    Cuius testiculos habes, habeas cardia et cerebellum...
    Blackberry 9900 (v7.1.0.649 Rogers/BES), Playbook (v2.1.0.1314) | Rooted SGS III
  5. cl8baller's Avatar
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    Quote Originally Posted by Oniberry View Post
    Downgrade and wait for the official OS to hit. Carry on with the errors. What else can you do?

    I don't know, I'm simply curious and bother. I would downgrade but the effort involved to downgrade and reinstall everything is...bothersome.

    I would like to add I tried backing up my application data, but Desktop Manager and my PlayBook are acting a little stubborn at the moment.

    Good times, good times, can't wait for that official build.

    February 30th folks, just kidding.
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  6. panterarck's Avatar
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    Its not as cumbersome as you would expect. I was on the fence also about downgrading or just dealing with it and decided to downgrade. Only took about 30 minutes to reinstall all my apps and move stuff around. I do miss the folders and dock of 2.0 and a few of the android apps but I can wait patiently.
  7. cl8baller's Avatar
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    Quote Originally Posted by panterarck View Post
    Its not as cumbersome as you would expect. I was on the fence also about downgrading or just dealing with it and decided to downgrade. Only took about 30 minutes to reinstall all my apps and move stuff around. I do miss the folders and dock of 2.0 and a few of the android apps but I can wait patiently.


    Funny thing is when I purchased my PlayBook, it did not take long for me to slap on 2.0 so my experience with 1.0 is interestingly blurry.
    BlackBerry 8900< BlackBerry 9000+BlackBerry 8100< BlackBerry 6210 (Dont ask)<BB 9000< BlackBerry Z10!

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  8. JimiDiGriz's Avatar
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    I'm getting the same Install Error:[0003-0005]. Running latest dev build. I'm not getting the password message though and can download apps on my 9300. Problem only seems to be on the Playbook. I can't download or update apps. I can browse the app store but can't refresh 'my world'. I've cycled my router, rebooted my PB multiple times but the problem persists. Odd thing is I was fine until yesterday. Can sign in to my account on the web with no problems. It's very frustrating, other people seem to be having issues going back to last year on and off looking from searching the web but I can't find a definitive reason/fix for this issue.
  9. JimiDiGriz's Avatar
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    Scratch that, I am getting the blackberry id message..... looks like I'm going to be over a hundred years old before I can update NFS...
  10. asherwiin's Avatar
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    Quote Originally Posted by JimiDiGriz View Post
    Scratch that, I am getting the blackberry id message..... looks like I'm going to be over a hundred years old before I can update NFS...
    Suffering the same two problems here (appworld errors and BB ID error). I think they are related. My sequence began with errors trying to purchase a new app and also upgrade an existing app (Need for Speed). After clicking the Purchase or Upgrade buttons in Appworld a brief message flashed up saying 'Authenticating' (validating my BB ID??) disappeared, and then nothing.

    So naturally I tried the same thing over and over (including reboots, etc.) hoping for a different outcome..... (Subsequent attempts did not bring up the 'Authenticating' message again, until after a reboot.)

    I suspect that each attempt at purchasing/downloading an app was also a failed attempt to validate my BB ID, which would explain the subsequent BB ID error after nmerous failed attempts - and then the ID lock-out.
    Last edited by asherwiin; 01-25-2012 at 10:15 AM.
  11. JimiDiGriz's Avatar
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    I did setup some payment details (new Playbook, hadn't bought an app yet) a few days ago but I'm pretty sure I was okay after that. Downloaded 'Wetpaint' for my nephew to play around with. No idea why this would suddenly happen, I wasn't repeatedly hitting the 'purchase' button and haven't DL anything paid yet in any case.... couldn't if I wanted to at the mo'.
  12. ad19's Avatar
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    #12  

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    I also got the same error when trying to download an android app that was released by handster.
  13. homer1475's Avatar
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    #13  

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    I got a similar error when trying to download alphawave, but was only locked out for 15 minutes. Waited the 15 minutes put in my BBID password correctly and all was good again. Apps update just fine also.
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  14. JimiDiGriz's Avatar
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    Did you have any lockout error around your blackberry ID as well as the 0003-0005 message?
  15. cntrydncr223's Avatar
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    Funny, I got the error, but didn't get locked out.
    I had to attempt 4 times to upgrade NFS before it worked.
    Then, when it did, it too about an hour or better.
    It's all good now, though.
    “The true victory of Nichiren Buddhism is found in transforming misunderstanding into understanding, conflict into trust, and division into unity through the power of the Mystic Law.” ~ Daisaku Ikeda, SGI-USA President
  16. asherwiin's Avatar
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    #16  

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    Quote Originally Posted by cntrydncr223 View Post
    Funny, I got the error, but didn't get locked out.
    I had to attempt 4 times to upgrade NFS before it worked.
    Then, when it did, it too about an hour or better.
    It's all good now, though.
    Did you do anything at all between the last failed attempt and the successful upgrade? Reboot? Turn off your Playbook for the time period? Login to your account via the web, change your password, download another app, etc.?

    Just looking for anything that might have inadvertantly resolved the issue!
  17. JimiDiGriz's Avatar
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    Well, looks like I've fixed it. Tried resetting my password through the Blackberry website but no joy so I looked around for other options. Don't know if it's the only way to resolve the issue but it's worked. Did some digging and found some info around password verification. In the end I security wiped my Playbook. Connecting to the desktop software reverted me from dev back to the latest stable OS and I can now access AppWorld. I'll stay with this OS for a few days as it's a pain to reinstall everything although thankfully you can still track everything you did have installed before the wipe in AppWorld under the same id. Not long until official OS 2.0 anyway hopefully.

    More info here if anyone is interested.

    http://docs.blackberry.com/en/smartp...028-001-US.pdf

    ... I miss my folders.
  18. ad19's Avatar
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    Quote Originally Posted by JimiDiGriz View Post
    Well, looks like I've fixed it. Tried resetting my password through the Blackberry website but no joy so I looked around for other options. Don't know if it's the only way to resolve the issue but it's worked. Did some digging and found some info around password verification. In the end I security wiped my Playbook. Connecting to the desktop software reverted me from dev back to the latest stable OS and I can now access AppWorld. I'll stay with this OS for a few days as it's a pain to reinstall everything although thankfully you can still track everything you did have installed before the wipe in AppWorld under the same id. Not long until official OS 2.0 anyway hopefully.

    More info here if anyone is interested.

    http://docs.blackberry.com/en/smartp...028-001-US.pdf

    ... I miss my folders.

    Not really a fix per se for OS 2.0. If anyone has a solution with out reverting back to OS 1.0 it would be greatly appreciated.
    Last edited by ad19; 01-25-2012 at 03:54 PM.
  19. Giomi's Avatar
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    I got the same issue and found this solution. I guess the problem is with missing info about the ID.

    Switch off the wifi
    Tether to the phone
    Select BlackBerry ID to get a refresh of your ID
    Switch on the wifi
    Start AppWorld
    Select your download and when it starts the tether can be switched off, the download will keep going.
    Until AppWorld remain open, all other download should work without problems.

    Try and let know if works also for other!
  20. JimiDiGriz's Avatar
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    If anyone else can confirm this works I might get my folders back after all
  21. ad19's Avatar
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    Quote Originally Posted by Giomi View Post
    I got the same issue and found this solution. I guess the problem is with missing info about the ID.

    Switch off the wifi
    Tether to the phone
    Select BlackBerry ID to get a refresh of your ID
    Switch on the wifi
    Start AppWorld
    Select your download and when it starts the tether can be switched off, the download will keep going.
    Until AppWorld remain open, all other download should work without problems.

    Try and let know if works also for other!
    When you say tether, do you mean connect by blackberry bridge or actually use internet tethering?
  22. willie44's Avatar
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    Quote Originally Posted by ad19 View Post
    When you say tether, do you mean connect by blackberry bridge or actually use internet tethering?
    He must mean Tether to a phone because the process doesn't work with just the Bridge connection to the Internet.
  23. Giomi's Avatar
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    Quote Originally Posted by willie44 View Post
    He must mean Tether to a phone because the process doesn't work with just the Bridge connection to the Internet.
    Internet tether NOT bridge. It seems that AppWorld is not able to get the ID through the wifi, so the refresh of the ID through the tether is necessary to kick-off the process and when it starts the wifi is enough.
  24. ad19's Avatar
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    Quote Originally Posted by Giomi View Post
    I got the same issue and found this solution. I guess the problem is with missing info about the ID.

    Switch off the wifi
    Tether to the phone
    Select BlackBerry ID to get a refresh of your ID
    Switch on the wifi
    Start AppWorld
    Select your download and when it starts the tether can be switched off, the download will keep going.
    Until AppWorld remain open, all other download should work without problems.

    Try and let know if works also for other!

    This did not work for me.
  25. LoganSix's Avatar
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    I have the latest OS 2 beta.
    I had issues yesterday. Today it is working.
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