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- 07-06-2012, 11:17 PM
Thread Author #1
Frustrated experience with Messages syncing
Hi
I am having a very frustrating experience with the Messages native client for the playbook. I have a gmail account with lots of folders and filters that bypass my inbox and go directly into the folder. I usually keep my inbox on the All Email tab to view everything and then go into a specific folder if i want fast access to something. I want to be able to do the same thing with the playbook but the damn thing just will not sync any of my folders. When i am in the all accounts section, it just shows and syncs email from my inbox which is less than a third of where all my emails are.
Does anyone know how to get a proper viewing experience of ALL my email in one mode and have it sync (ie notifications of a new email in ANY folder in addition to just the inbox?)
Thanks in Advance - 07-06-2012, 11:38 PM #2
open your gmail account in your computer and go to your gmail settings, then go to your labels and make sure the show on imap is checked.
Al the labels i have selected there show up on mine so is worth a shotBefore BB10 = BIS sucks! - After BB10 = BIS is the greatest thing BlackBerry ever had
Before BB10 = BlackBerry OS sucks! - After BB10 = Bring back BBOS.
Why can't we make our minds up? - 07-06-2012, 11:44 PM
Thread Author #3
I have actually already checked this. The problem isnt having them "show up". they show up just fine. they just dont display any email inside them. And now that you mention it, when i checked my gmail settings, some labels i said not to show up in imap actually do show up on the playbook. Almost as if the playbook doesnt care for my gmail settings...
- 07-08-2012, 11:49 AM #4
Gmail accounts are normally installed on the PlayBook as Exchange ActiveSync accounts (often abbreviated as EAS, Google calls it "Google Sync"), not as IMAP accounts. So it makes sense that your Gmail IMAP options would not affect your PB Gmail account.
It is possible to install a Gmail account on the PB as an IMAP account rather than an EAS account. The PlayBook handles EAS much better than IMAP (although the 2.1 beta has supposedly much improved its handling of IMAP). So it is probably best to stay with EAS for Gmail.
In Google's documentation, you should be looking for information about "Google Sync" rather than IMAP. Much of it is written for iOS clients, but the information is often true for the PlayBook as well.
I do not believe it is possible to get alerts for mail that arrives in folders, but you should be able to synchronize the folders (although it can be a bit slow). See these posts and subsequent discussion in these threads:
| View Folders In Native Email (exchange)
| Gmail not synching with native PB e-mail
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