- CrackBerry User
- 42 Posts
AMAZING that RIM still has no idea how to fully support IMAP
Ok, this is a rant on RIM. To start I have been using a BB for amost 10 years (first one was blue with a wheel on the side). Anyway, to this date, even with the release of OS2.0 on the PB RIM has no idea how to do IMAP. It is one of the most used protocols on the internet (RFC 3501 - RFC 3501 - INTERNET MESSAGE ACCESS PROTOCOL - VERSION 4rev1)
1) You cannot access all the folders on your IMAP account - only the preset ones that RIM put in (Inbox, Draft, Sent, Outbox). I have additional folders on my IMAP server and I cannot access them. This is a HUGE miss in my opinion and interestingly enough it is the exact same problem with the email client on the BB itself.
2) The only folder that is updated is the "Inbox". In other words the Sent box only shows emails sent FROM the PB, not emails sent from any other client that are in your Sent box on the server
3) When you delete a message on the server from another client the PB client gets an error message that reads "Unable to connect to server. Please try again later". This is totally repeatable. Other IMAP clients connected to the server show the message as deleted.
Therefore if you are an IMAP user you are better off using an Andriod app on your Playbook. I use Kaiten email which is based on the K-9 email program.
For you BB phone I would suggest LogicMail - it's a great email program as well.
RIM - PLEASE PLEASE PLEASE fix your IMAP implementation.
- 02-22-2012, 06:15 PM #2
I'm using Windows Live Mail (Hotmail) for IMAP and everything is syncing perfectly. Sent mail, folders, etc. I can put a message into a folder on my PlayBook, or laptop, and they both stay in sync. Messages read on PlayBook are marked read on laptop. If only my 9930 worked as well as the PlayBook.
I have not tried Gmail other than a calendar.
- 02-22-2012, 07:46 PM #5
You might want to get your facts right or do a little troubleshooting before ranting. Just sayin'...
IMAP folders are often configured on the server. The PlayBook is perfectly capable of accessing and syncing IMAP folders, but if you have configured your account not to expose those folders then obviously you won't see them on your PlayBook.
If you are using GMail: using your desktop browser, go to GMail > Settings > Labels. You'll see a "Show in IMAP" checkbox for each label (=Google lingo for "folder").
The system labels All mail, Sent mail and Trash are required by the PB messages app. Disabling those labels will result in an authentication failure.
- 02-22-2012, 07:59 PM #6
- Concurrent access to the same mailbox from multiple devices/clients
- Synchronizing read/unread status of messages back to the server, so that if you read an e-mail on device X it will also be marked as read on device Y
- Staying connected to the server, so that the app doesn't have to re-connect for each operation
- Organizing your messages into folders, which can sync across devices
- Selectively downloading parts of a message (e.g. only a specific picture or attachment)
The downside is that the specification is a little vague, so various vendors have implemented it in different ways, sometimes leading to interoperability issues. But hey, we have that with pretty much every protocol on the net. That's what design by committee leads to.
- CrackBerry User
- 42 Posts
1) as you can see from the advanced email setup both Gmail and Hotmail have their own configuration separate from IMAP. Therefore it is safe to assume RIM is using specific connectors for those services and said connectors handle subfolders.
2) I assure you I know how to set up IMAP on a server side. In fact you can see from my example that I am using other IMAP clients with these accounts when I mentioned that deleting an email with another client (which by the way is both Outlook and LogicMail)
3) There are many other services than Gmail and Hotmail..like my corporate system that uses IMAP.
4) After extensive testing and looking over all the settings i have no doubt that the native playbook email program does not handle IMAP completely. And as I mentioned this has always been the case with email on blackberry phones (RIM even has a KB on this fact)
- 02-23-2012, 04:50 AM #12
You are right, Gmail and IMAP go through different connectors. I stand corrected.
- CrackBerry User
02-23-2012, 03:20 PM #15
- 64 Posts
One other annoyance is that there seems to be no way of colour coding email accounts (unlike the calendar which colour codes appointments according to which calendar they're in). That's a mild irritation compared to the inability to access imap folders. HoHum..
- 02-23-2012, 03:36 PM #16
Isn't this whole point on why RIM is using Exchange ActiveSync (instead of RIM's own protocols) to pull consumer email from Hotmail and GMail servers, wrapping it in their own encryption stuff and tunneling the stuff through their infrastructure and then push it to your playbook?
- 03-15-2013, 05:54 PM #19
You are probably using Exchange ActiveSync for that account, and don't realize it. EAS is much more sophisticated than IMAP.
Same story for the service that replaces Windows Live Hotmail, Outlook.com. Supports EAS, does NOT support IMAP.
Microsoft explains in forum post: no IMAP support for Microsoft Live Hotmail
Windows Live Hotmail - section "client access" (wikipedia)Data expands to fill all available space. Traffic increases to use all available bandwidth.
- 03-16-2013, 04:12 PM #24
I don't know about the current version of the Playbook email client but the Blackberry 10 client definitely supports syncing any IMAP folder you want, though ie with Gmail and their special "folders that aren't really folders", there might be some exceptions. (ie the "All Mail" folder, I'm told)
There's even an IMAP configuration button you can flip on that says "Sync all folders".Data expands to fill all available space. Traffic increases to use all available bandwidth.
- CrackBerry User
03-18-2013, 03:41 AM #25
- 47 Posts
I must agree. IMAP is still not useful at all! With 2.1 they finally allowed to see all of my IMAP folders, but this doesn't mean that the PB probably recognizes them. I use GMX (German Email provider) and TO ALL OF YOU SUGGESTING GMAIL WORKS --> There are more than one Email provider on this planet!
Therfore it is clear that problems exist with properly mapping server folders to standard folder like INBOX, SENT, etc. And because these problems already exist for longer with IMAP we need a proper "Folder Mapping dialog", allowing to set server folders for instance as SENT folder. Currentl my PB still uses its local one for sent mails which doesn't help me at all because I want my sent emails also on my computer at home!
PLEASE IMPROVE this Blackberry!!!