- Hello all,
Since the 2.0 update this morning I can't connect to the my company wifi, I've been using it everyday for months but today when I try to connect, the playbook bypasses the authentication page where I would log in my credentials and goes to http://blackberry.com/select/wifiloginsuccess/en/
My BB Torch on the other hand connects fine. Did something change in the update? Maybe a setting I'm unaware of?
Thanks in advance for any help.02-21-12 12:04 PMLike 0 - I seem to have the same problem. it worked before the update.
Sent from my BlackBerry Runtime for Android Apps using Tapatalk02-21-12 12:19 PMLike 0 -
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- ThunderbuckRetired ModeratorFunny... the PB should be picking up the profiles from the phone, if you've got them bridged.
Don't know if you were migrating from 1.x or one of the 2.0 Developer Previews, but the WiFi stack DEFINITELY changed in the last Preview. Changed for the better, definitely, but it might have affected this specific connection.02-21-12 02:37 PMLike 0 - Ok gentlemen I got it working and as a tech with about 15 years under my belt I'm embarrassed to say that the fix was a lot easier than anything I was shooting for. lol
Just as a desperate resort I turned off all the wireless connections on the BB Torch and tried it again and it connected right away. I'm not sure why this makes a difference but it was automatic after that. I haven't turned the phone back on because the Playbook is updating several email accounts but when it does I'll post what I find.02-21-12 03:24 PMLike 0 - Don't feel too bad. Sometimes the simplest and easiest fixes are not the most obvious or seem too easy to be the reason for the problem. I dare say everyone with a technical background eventually encounters a similar situation. Hindsight is always 20-20. Enjoy the Blackberry PlayBook!02-21-12 03:32 PMLike 0
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It won't. The thing I think is happening is the playbook is trying to pull data as a normal connection when its a hotspot. It defiantly doesn't happen to me when I am at home.
Sent via Tapatalk(Bold 9900)02-21-12 04:13 PMLike 0 - So back at work the problem persists. If I log on to the company wifi with my phone first, the playbook will bypass the authentication screen and jump to blackberry page that says your connected. (But doesn't actually connect.)
So I tried turning the wifi off on the phone and trying to log on with the Playbook, that works! I then turned wifi on, on the phone and logged onto the company wifi. The phone connected and the playbook seems to be holding it's connection too.
For whatever reason, if the phone is logged on first, the Playbook wont connect but if you connect the Playbook first there are no issues.
Any opinions as to what might cause this?WeekendRacerx likes this.02-22-12 09:18 AMLike 1 - Its the the bridge browser. it pulls the data from the phone before the wifi connection. so since its connected on your phone it is pulling the data from the phone hence the logged in successful.
Sent from my BlackBerry Runtime for Android Apps using Tapatalk02-22-12 10:56 AMLike 0 - So back at work the problem persists. If I log on to the company wifi with my phone first, the playbook will bypass the authentication screen and jump to blackberry page that says your connected. (But doesn't actually connect.)
So I tried turning the wifi off on the phone and trying to log on with the Playbook, that works! I then turned wifi on, on the phone and logged onto the company wifi. The phone connected and the playbook seems to be holding it's connection too.
For whatever reason, if the phone is logged on first, the Playbook wont connect but if you connect the Playbook first there are no issues.08-17-12 09:15 AMLike 0
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Wont connect to company wifi after 2.0
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