Welcome to the CrackBerry Forums Create Your Account or Ask a Question Answers in 5 minutes - no registration required!
Results 1 to 5 of 5
  1. calircr's Avatar
    CrackBerry User

    Posts
    93 Posts
    Thread AuthorThread Author   #1  

    Default Video Chat Error

    So, since I've updated my Playbook to 2.1.0.188. Video chat functionality is somewhat limited. All the contacts I previously had have now disappeared. When I try to readd the contacts I get an error message. I can't pull up the message right now since I'm not on a wifi. Basically when I try to add my wife's contact info it just gives me an error with a long string of characters as well as a message that says recent call contact. My wife can call my playbook with no problem but I will always need her to call me in order for it to work. I'd like to get this fixed as soon as possible since I bought my parents a playbook as their Christmas present so we can video chat, since we're expecting our first child soon. Would love for my parents to be able to video chat with us and see their first grandchild. Any help would be greatly appreciated!!!!

    Thanks isn advance!!
  2. calircr's Avatar
    CrackBerry User

    Posts
    93 Posts
    Thread AuthorThread Author   #2  

    Default

    help anyone?
  3. npunk42's Avatar
    CrackBerry Addict

    Posts
    912 Posts
    Global Posts
    977 Global Posts
    #3  

    Default

    Quote Originally Posted by calircr View Post
    help anyone?
    Just so youre not left hanging. Have you restarted your Playbook?
    HAVE A GREAT BB10 DAY!
  4. dave_h_946's Avatar
    CrackBerry Abuser

    Posts
    251 Posts
    Global Posts
    252 Global Posts
    #4  

    Default

    It has been reported before. Maybe try the last suggestion by diegonei? With the last update I lost my contacts too (both of them!!!) but I just added their pin and no problems since.
  5. calircr's Avatar
    CrackBerry User

    Posts
    93 Posts
    Thread AuthorThread Author   #5  

    Default

    i tried resetting via the option when you select the battery icon in the upper right. Not sure if that's any different than the other way ( volume rockers and power button), but I'll try that now. I did try to add the bbid in the video chat field (bb id AND pin) - neither worked. Trying a hard reset now to see if that does anything. Thanks for the replies...will post if it worked or not.

Similar Threads

  1. Video Chat Service Error
    By DanPort in forum BlackBerry PlayBook
    Replies: 3
    Last Post: 02-19-2012, 03:00 PM
  2. Video Chat on Playbook - Error
    By kreachertaz in forum BlackBerry PlayBook
    Replies: 1
    Last Post: 01-19-2012, 02:18 PM
  3. Video Chat Service Error
    By danielbigham in forum PlayBook Apps & Games
    Replies: 5
    Last Post: 01-10-2012, 01:38 PM
  4. Video Chat Service Error
    By danielbigham in forum BlackBerry PlayBook
    Replies: 2
    Last Post: 12-02-2011, 07:49 AM
  5. Video chat and Appworld error
    By naila_nc in forum BlackBerry PlayBook
    Replies: 1
    Last Post: 10-08-2011, 02:15 PM

Posting Permissions