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  1. North_Shore's Avatar
    CrackBerry Newbie

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    3 Posts
    Thread AuthorThread Author   #1  

    Default Updating an e-mail account in Playbook

    My service provider recently changed how we log in. Instead of simply using the first part of your e-mail account name (eg joeblow) as my username, we are now required to use the complete e-mail address (eg joeblow@service.com).
    I have been trying to make that change to my e-mail accounts on my Playbook but for some reason the username is grayed out and I can't figure out how to edit that.
    Any ideas?
  2. pacoman03's Avatar
    CrackBerry Genius

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    3,363 Posts
    #2  

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    Try deleting the account and then resetting it up. After putting in the initial info, go advanced before saving and input the correct user name.
  3. CairnsRock's Avatar
    CrackBerry Addict

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    873 Global Posts
    #3  

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    Quote Originally Posted by pacoman03 View Post
    Try deleting the account and then resetting it up. After putting in the initial info, go advanced before saving and input the correct user name.
    I must warn you against deleting your account. Some people seem to be able to do this and re-add the account with no problem. However, many experience huge problems with this. It took me 3 weeks to get my yahoo email back and my yahoo contacts are totally unable to be reloaded. This is a well known problem.

    I would not do this, unless you have done it before.

    Of course if you have no email right now, then you have no choice.

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