01-31-14 07:45 PM
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  1. crigga84's Avatar
    Can't seem to connect to the update server to check for updates.

    Wifi is working fine otherwise.

    Everyone else in the same boat?
    06-21-12 06:56 AM
  2. Chaddface's Avatar
    Working here in the US. For me anyway.
    06-21-12 07:05 AM
  3. FF22's Avatar
    Just worked for me "most recent update..."
    06-21-12 08:42 AM
  4. Mr_Bunny's Avatar
    Wouldn't connect early this mourning but will now, Canada.
    06-21-12 08:42 AM
  5. Mark_Venture's Avatar
    Still wont stay connected to download here in PA

    Keeps trying and saying "retry download" and "could not connect to the update server"

    EDIT: Now its downloading.
    Last edited by Mark_Venture; 06-21-12 at 09:05 AM.
    06-21-12 09:02 AM
  6. Antho777's Avatar
    I just bought a 2nd PB thru Amazon, and new PB can't connect to update server, so new PB is stuck in set up. Perhaps its the same issue that some of you are having i get... "could not connect to update server. (65792)"
    06-22-12 08:52 PM
  7. tprime's Avatar
    Here at 10pm in NYC update server is not available for me either.
    06-22-12 09:07 PM
  8. FF22's Avatar
    Error here - 65792 - 7:40pm Pacific
    06-22-12 09:41 PM
  9. xtao88's Avatar
    Same here, new PB and stuck in the middle of set up and cannot go any further.

    Any workaround? i am fine even without the new update, which can be done later.

    Why does this new update prevent me from setting up the device? A serious bug to me.


    I just bought a 2nd PB thru Amazon, and new PB can't connect to update server, so new PB is stuck in set up. Perhaps its the same issue that some of you are having i get... "could not connect to update server. (65792)"
    06-22-12 09:52 PM
  10. Ioannes's Avatar
    I just bought a 2nd PB thru Amazon, and new PB can't connect to update server, so new PB is stuck in set up. Perhaps its the same issue that some of you are having i get... "could not connect to update server. (65792)"
    If you delete the words "thru Amazon", that is exactly my situation. I'm surprised the Blackberry website doesn't seem to have a page devoted to defining the error codes.
    06-22-12 09:53 PM
  11. armrob's Avatar
    this is the kind of things that is killing this platform and RIM does not seem to learn. I got a new playbook today and its been 6 hours, still getting "could not connect to the update server". and since its a new setup, there's no way to get past that. so the tablet is basically unusable. this is tottaly unacceptable.
    most people won't come to the forums to find a solution to this. they will simply put it back in the box, return it and get an ipad.
    06-22-12 10:38 PM
  12. beman39's Avatar
    well perhaps maybe they're uploading new updates for our playbooks? ya never know
    06-22-12 11:16 PM
  13. Ioannes's Avatar
    Finally got connect to "the update server" at 9:16 pm PDT. We seem to be updating and otherwise chugging along now.

    As was mentioned above, the last time this happened there were some pretty big updates in the pipeline that were being tested.

    One can only hope.
    06-22-12 11:22 PM
  14. FF22's Avatar
    Finally got connect to "the update server" at 9:16 pm PDT. We seem to be updating and otherwise chugging along now.

    As was mentioned above, the last time this happened there were some pretty big updates in the pipeline that were being tested.

    One can only hope.
    Good luck. I'm now getting Error 0 on pacific coast.
    06-22-12 11:39 PM
  15. jafobabe's Avatar
    error 0 here too
    06-23-12 12:26 AM
  16. El Bori's Avatar
    i know the thread is old but i am currently having the same issue after buying a unit (16G) on ebay after doing a wipe i get the dreaded 65792 error.
    is this a server error?
    is the playbook i purchased a blacklisted unit?
    or is this because they (BB) is working on some update?

    any guidence here would be helpfull as now i have a device i cannot doing anything with, please help...
    01-27-14 07:11 AM
  17. dphjeff's Avatar
    i know the thread is old but i am currently having the same issue after buying a unit (16G) on ebay after doing a wipe i get the dreaded 65792 error.
    is this a server error?
    is the playbook i purchased a blacklisted unit?
    or is this because they (BB) is working on some update?

    any guidence here would be helpfull as now i have a device i cannot doing anything with, please help...
    Just checked update on my PlayBook and getting the same error. I would try it later.

    Posted via CB10
    01-27-14 07:42 AM
  18. jamesharmeling's Avatar
    Trying to set up an extra Playbook I had laying around for my girlfriend and I'm getting the 65792 error as well. Thinking about flashing the 2.1.0.1753 os leak to see if that might do any good. Any thoughts before I take the leap?
    01-27-14 09:01 AM
  19. akavbb's Avatar
    Trying to set up an extra Playbook I had laying around for my girlfriend and I'm getting the 65792 error as well. Thinking about flashing the 2.1.0.1753 os leak to see if that might do any good. Any thoughts before I take the leap?
    I would wait if I were you.
    Either something good is cooking or they completely abandoned the PB....
    We will see soon I suppose....
    01-27-14 09:23 AM
  20. Brazen9000's Avatar
    Yes,me too. Did a restore this morning (swapping one of my playbooks for a Q5 for my wife) and it's stuck on "could not connect to the update server". This is definitely a server issue. If they've bricked the playbooks from ever being restored it will not be good!
    01-27-14 09:30 AM
  21. Jordan N Ashley Wesley's Avatar
    I have been trying to set up my playbook for he last two days and It is still giving me the (65792) error. I have never used blackberry and this is frustrated does this usually happen with blackberry products??
    01-27-14 09:35 AM
  22. Brazen9000's Avatar
    Last two days!? This isn't good. A call to blackberry could be in order...
    01-27-14 09:39 AM
  23. Old_Mil's Avatar
    No luck here in the US at 1100am.
    01-27-14 11:01 AM
  24. Brazen9000's Avatar
    And they basically don't allow people to call them! I've tweeted the @blackberryhelp thing but no news. I really hope it returns soon, and if it doesn't return, that's a lot of bricked playbooks.
    01-27-14 11:03 AM
  25. antonio crawley's Avatar
    mine also showing 65792 server error i have had the unit for 2 years and up to a few weeks a go checked it fairly regularly without problems;so something could be cooking and it could be burnt offerings rather then a stake platter
    01-27-14 11:10 AM
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