Unable to connect to server - email
I have two email accounts going to my PB. Everything has been working fine for a few months. All of the sudden, one account is working (gmail) and the other says it can't connect to the server (school webmail that has been transitioned to a Google account). I'm not sure if the issue coincided with my recent OS update or not. It hasn't been working since 4/18. I can't remember when I updated the OS.
Thanks for the help.
Edit: it says it is unable to connect to the imap server.
Last edited by tsmall07; 04-21-2012 at 10:15 AM.
- CrackBerry Abuser
04-21-2012, 10:18 AM #3
- 144 Posts
Yup, just went through this myself. Try logging into gmail from your computer.
When I did, it made me verify my password for the one account that wasn't working. After I did that, it worked again.
Sent from my Magical BlackBerry Bold 9900
I deleted them and now the gmail account is working and the other still isn't (no change). I had a really hard time getting it to work in the first place when I upgraded to 2.0, so this is really frustrating. Does anyone have any experience setting up Google Apps accounts on the playbook?
- 04-23-2012, 10:34 PM #8
After you DELETED ALL of your email accounts, try a HARD RESET and then reinstall, see if that works. Maybe some else might have another suggestion. Make sure you have a GOOD WIFI connection
It appears that deleting and resetting up the accounts was the fix. I don't know what caused it to stop working in the first place. The reason it wasn't working initially after I reentered the information is I had the wrong password.
It may have been fixed without deleting if I had reset the Google "Captcha". I didn't try that before deleting, though.
Last edited by tsmall07; 04-24-2012 at 08:22 AM.