Trouble with Desktop Manager and PB
When I connect my PB to my PC, the desktop manager reports sw version 0.0 and nothing seems to work.
Anybody else having trouble like this?
All I wanted to do was update some of the videos I store on my device. Can't talk to it at all, PB doesn't appear as a disk drive...
Anybody else having this trouble?
Latest PB software, uninstalled and reinstalled desktop manager, rebooted, etc...
Ah yes, search is my friend... but it came up empty this time.
The thread you are referring to is for INSTALLING desktop manager.
I searched and searched, found 40 pages of "2.0.xxx is so awesome" or "installing now..."
Was hoping for some specific help on this. I have had excellent luck with my PB and videos, been using it since the day it was released. But now it seems that desktop manager and this version of the OS are not compatible, at least in my installation.
I'm not exactly a newbee at this PB thingy...
- 04-28-2012, 01:12 AM #6
Seems to be. Others have had luck with the beta, and then there are those that still have issues... reminds me of a crapshoot. I haven't had any problems with mine, I have 7.0 something running it both on xp and a win7 laptops.
- CrackBerry Genius
04-28-2012, 01:29 AM #7
- 1,622 Posts
- I heard it drop!
I've backed up and done syncing three times since the update, no issues. What will be the telling tale will be at work. We are scheduled to update all seven PBs next week and it will be interesting to see how that and DM connections come out. At work they don't do OTA updates, all are done via DM. FWIW, at home our Windows is Vista, at work it's XP Pro and Windows 7.
Last edited by rotorwrench; 04-28-2012 at 01:32 AM.There are trolls in BlackBerry clothing among us. Report, ignore and never reply to obvious troll posts, they will die without responses from you.
No luck with Beta either.
Guess I'm going to do a security wipe and try that.
This is really stupid, all I wanted to do was shuffle some of my videos around.
Going to have to use my iPad until I get this figured out.
Attaching a screen shot to show my software version of 0.0. Ugh.
- CrackBerry Abuser
04-28-2012, 04:34 PM #11
- 449 Posts
- No way am I listing it here
I got this error today and it wiped my PB. Everything gone and sounds seems to be screwed up. Everything is distorted. So not happy right now.Yes, my BB is surgically attached to my hand!
Kerri Neill's CrackBerry Blog
Very interesting, Scotter. Thanks for that insight.
I'm running W7 64 SP1 and I thought I gave it all enough time.
No matter now, a security wipe and desktop manager beta seems to have pushed me through all this. Copying my precious videos now...
What a PITA. Come on, RIM. You didn't expect people to be using W7 64 bit? Wow.
- CrackBerry Abuser
04-28-2012, 05:58 PM #13
- 151 Posts
I just upgraded my PC today and went from XP Pro to W7 64 bit....having read all the threads about people have issues with their BlackBerry devices connecting to DM on W7 I was a tad nervous for sure. I downloaded DM from the BlackBerry web site and I had no issues connecting and backing up my BB 9700, BB 9900, and my 64 GB PlayBook.