Results 1 to 13 of 13
Like Tree1Likes
  1. Aston Martin 007's Avatar
    CrackBerry User

    Posts
    28 Posts
    Thread AuthorThread Author   #1  

    Default Are They Refurbished?

    Did read that many of us got PB's from shopblackberry recently with no security seals and designated to be originally distributed to the Latin American market. Are they new or refurbished?
  2. kevinnugent's Avatar
    CrackBerry Genius

    Posts
    4,113 Posts
    Global Posts
    4,238 Global Posts
    PIN
    2B630F1E
    #2  

    Default

    Probably returns that have been refurbished.
  3. Aston Martin 007's Avatar
    CrackBerry User

    Posts
    28 Posts
    Thread AuthorThread Author   #3  

    Default Shopblackberry Response

    So here is the response shopblackberry sent me when i asked them if the PB I bought from them was refurbished because there were no security seals on the box.

    I ensure you that the playbook was not refurbished. And I appreciate you appreciating us. Don't worry about the playbook being refurbished I can ensure you that is a brand new product.
    Thanks,
    Charity S
    Shopblackberry.com
  4. Spinalguy's Avatar
    CrackBerry User

    Posts
    27 Posts
    #4  

    Default

    When did you order, what size, and how long did it take to receive your order?
  5. Aston Martin 007's Avatar
    CrackBerry User

    Posts
    28 Posts
    Thread AuthorThread Author   #5  

    Default

    I ordered a 16GB on 11/24 and received it on 12/16.
  6. SumthinNew's Avatar
    CrackBerry Addict

    Posts
    549 Posts
    Global Posts
    621 Global Posts
    #6  

    Default

    A refurbished product must be clearly indicated as such and not be sold and labelled as brand new.
  7. hpjrt's Avatar
    CrackBerry Addict

    Posts
    980 Posts
    #7  

    Default

    Quote Originally Posted by Aston Martin 007 View Post
    So here is the response shopblackberry sent me when i asked them if the PB I bought from them was refurbished because there were no security seals on the box.

    I ensure you that the playbook was not refurbished. And I appreciate you appreciating us. Don't worry about the playbook being refurbished I can ensure you that is a brand new product.
    Thanks,
    Charity S
    Shopblackberry.com
    Really? I would be very surprised if I received that sort of reply from a Blackberry representative. The use of language is dreadful and there is the obvious confusion between "ensure" with the word he/she should have used, "assure".

    I'm not doubting you but I, personally, would be phoning to confirm both the employee and their correspondence.
    Posted using my 32 gig Playbook - and 9 times out of 10, my new BB OEM mini keyboard
  8. Aston Martin 007's Avatar
    CrackBerry User

    Posts
    28 Posts
    Thread AuthorThread Author   #8  

    Default

    I ordered a 16GB on 11/24 and received it on 12/16.
  9. lebob23's Avatar
    Banned

    Posts
    200 Posts
    #9  

    Default

    they told me I could send it in and get a different one.
  10. mcg3745's Avatar
    CrackBerry Abuser

    Posts
    163 Posts
    Global Posts
    165 Global Posts
    PIN
    On request.
    #10  

    Default

    Well, dont send it back because someone else will end up with it. I insure you that its new or close to it! JK!
  11. peter9477's Avatar
    CrackBerry Genius of Geniuses

    Posts
    5,216 Posts
    Global Posts
    5,218 Global Posts
    #11  

    Default

    I don't think they're refurbs, but it really doesn't matter if they are. As long as they're not defective, have no scratches or other physical flaws, and the battery is good (even if it's got a couple of recharges already... new units can have that from testing etc), it should be indistinguishable from a "new" one.

    I got one of those units, and it had absolutely nothing wrong with it, though it came with a charger that has a changeable plug that would allow me to use it outside of North America if I wanted to.
    Battery Guru for BB10 tracks voltage, power, battery health. (Also on the PlayBook.) White Noise helps you sleep or concentrate.
    Follow us on Twitter or Facebook or visit Engenuity's mobile apps page.
  12. TheScionicMan's Avatar
    CrackBerry Genius of Geniuses

    Posts
    8,754 Posts
    #12  

    Default

    IMO, the security stickers are for when they are shipped to a third party seller, like BestBuy, so that you know they haven't been messed with since they left the RIM factory. Since these are from the factory to you, the seal isn't needed.
    They talk about me like a dog, talkin' about the clothes I wear
    But they don't realize they're the ones who's square.
  13. Tiki35's Avatar
    CrackBerry Newbie

    Posts
    2 Posts
    #13  

    Default

    I ordered mine from Shop Blackberry on November 23rd and received it on December 22nd.

    It had no seals and was one of those destined for Mexico.

    Four days after Christmas, it's as dead as a doornail. Nothing will revive it.
    Blackberry wanted me to stack charge it, but that made no difference. Expect to hear from them again tomorrow.

Posting Permissions