1. Jonathan-Archer's Avatar
    So this is happening a lot recently. I'm watching a video or listening to music and the sound just switches off for no reason. It just goes dead. Restarts of the music player or the browser for a YouTube video are no good. The music plays and there is no sound, it is not muted either. Only a reboot fixes this. It's terrible. Anyone else had this as well?
    01-07-13 02:10 PM
  2. FF22's Avatar
    Are you doing anything else at the time? Anything just running in a background window? But a Reboot fixes it so it is probably not hardware.
    01-07-13 03:02 PM
  3. gwinegarden's Avatar
    I had the same problem, for a while. Then, it just went away. So, the is hope.
    01-07-13 03:53 PM
  4. Jonathan-Archer's Avatar
    Are you doing anything else at the time? Anything just running in a background window? But a Reboot fixes it so it is probably not hardware.
    You are probably hinting at a website opening with a flash or sound video or vice versa but no, that's not it either. All the sound just dies.
    01-07-13 04:00 PM
  5. FF22's Avatar
    Well, if it does not pass, you might have to go that drastic step of Wiping or Debricking (awful process restoring that I just went through.)
    01-07-13 04:22 PM
  6. jhanks64's Avatar
    I've had two Playbooks do that. The sounds, even keypress sounds stop, a reboot or shutdown fixes it for weeks.
    01-07-13 05:17 PM
  7. ismael280373's Avatar
    Running sideloaded converted android app?
    01-08-13 03:19 AM
  8. karloptimux's Avatar
    Man the sound quality on this playbook is super crappy sigh...
    Its by far the best sound of all mobile devices that I played with. Its also one of its only selling point. That and the abiltity to attract trolls.
    01-08-13 04:35 AM
  9. dave_h_946's Avatar
    Man the sound quality on this playbook is super crappy sigh...
    I beg to disagree. The sound quality of the PB is one of the best (if not the best) compared to other tablets.
    01-08-13 04:36 AM
  10. Mellfee's Avatar
    I think the audio from the pb is great, but after waking it up just now mine has also gone quiet.

    Hard re-boot fixed it plus brought back my BB bridge icons....
    Last edited by Mellfee; 01-08-13 at 06:32 PM.
    01-08-13 05:11 PM
  11. Applevine's Avatar
    So the same thing happens go my wife on her playbook tonight. Restart fixed it fof a few min but it's gone again. have now shut down completely in hope that it comes back. By chance was it youtube you were watching shen this first occured?
    03-26-13 10:23 PM
  12. Orange UK's Avatar
    My does that, REBOOT... It's intermittent and dam annoying.
    03-27-13 02:24 PM
  13. Synerworks's Avatar
    The problem has been discussed in another thread, and seems to be an issue introduced since OS 2.1.0.1526. It should be reported at 'help@blackberry.com' by the OP so that it gets corrected, otherwise it will never get any attention by the former RIM.
    03-27-13 04:50 PM

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