Our Playbook has had a slow internet connection since day 1 (about 10 months ago) and we frequently have to reload web pages and video streaming is usually quite stuttered. I put the Playbook beside my notebook and ran a speedtest on each and this was the results:
Notebook: Ping 34ms , Download 45.88Mbps, Upload 2.59Mbps
Playbook: Ping 606ms, Download 3.68Mbps, Upload 1.2Mbps (we've seen the ping as high as 900+ sometimes)
Both of these are running on the same wifi, same router, etc. so we're not sure if that's just the way the Playbook is or if there may be something wrong. We're not very technical so a layman's answer would be appreciated
I've been scrouring this forum and this is what we've found and have done so far with no success - change the router to G only, hard reset, reset modem numerous times, made sure WMM was enabled, changed from WPA to WPA2, changed it to 2.4Ghz, tried both standard 20 channel width and 40 wide channel. Is there anything we missed trying? We have 2 laptops and 5 smartphones and an Xbox that all run very fast and smooth...it's just the Playbook we have trouble with.
- CrackBerry Abuser
12-08-2012, 10:25 PM #6
- 499 Posts
hi. as a note i feel your pain. i have always felt that my PlayBook has been very slow also. i used to work on the road so at low prices i got my "live in" girlfriend a PlayBook for video chat between the hotel wifi speed and my house speed we have yet to have a successful clear chat. i have even went as far as wiping my PB what a pain that was. at any givin time there could be 5 to 10 devices hooked up to my wifi. i have a belkin playN600. its a low budget router and i wondered if it could be the culprit? was thinking of upgrading it to a linksys N750 DB to see if that helps? just dont want to waste the money if it wont help. so i will be following this post
Sent from my BlackBerry 9900 using Tapatalk
- 12-09-2012, 12:58 AM #7
The fastest I have got with PlayBook is about 2.5Mbytes/sec, or about 20mbps.
Average downstream is 2.0Mbytes/sec or 16mbps.
This is obtained between 34dB to 42dB in signal strength.
What are your numbers?
I solved signal strength issues with a second router plugged to the main router via power-over-ethernet.
- 12-09-2012, 01:04 AM #8
- 12-09-2012, 11:30 AM #10
- CrackBerry Abuser
12-10-2012, 09:19 AM #11
- 389 Posts
Your LAN speeds (wifi copy between computer and playbook) are the same as mine.
- 12-10-2012, 09:41 AM #12
UK here with a 24Mbps connection, live approximately 2 miles from exchange. Have technicolor modem, connected to PC via ethernet.
PlayBook speeds , next to modem, Ping 37ms D/L 13.98 Mbs U/l 1.04 Mbs 10 mtrs away from modem Ping 121ms D/L 12.86 Mbs U/L 0.92 Mbs
PC Ping 34 ms D/L 16.54 U/l 1.16 Mbs
Test using speedtest.netBlackBerry Z10 STL 100-2 OS 10.2.1.1259 . PlayBook 64GB. Nexus 7 v2 Kit Kat
- 12-11-2012, 01:41 PM #17
If it can help, this only proves that the playbook is capable of at least 20mbps, I too agree that OP must have a signal strength issue, almost feels like your playbook is attached to your neighboors Wireless and not yours
Download : 19.8 mbps
Upload : 10.2 mbps
Wireless signal strength : -44dBm
I'm not sure what these numbers mean but I just checked and our Signal level is -56 dBm and our connection data rate is 65 Mbps. Hopefully someone knows what those numbers mean LOL.
- 12-11-2012, 03:29 PM #25
Yup, that's the one, it confirms that both your laptop and playbook use the same router and are on the same subnet.
Well I'm stumped, can't figure out what could be your problem, all I can give you is my config for comparison, have you tried deleting the wifi profile on the playbook and recreate?
- By omen1 in forum General BlackBerry DiscussionReplies: 4Last Post: 01-22-2010, 01:15 AM
- By omen1 in forum BlackBerry Storm2Replies: 4Last Post: 01-22-2010, 01:15 AM
- By tnyynt in forum BlackBerry Bold 9000Replies: 8Last Post: 09-06-2009, 05:22 AM
- By tnyynt in forum General BlackBerry DiscussionReplies: 8Last Post: 09-06-2009, 05:22 AM
- By mikex915 in forum General BlackBerry DiscussionReplies: 10Last Post: 05-24-2009, 03:00 PM