RIM won't let me download previously purchased apps/games
As some of you know, my battery life went south after the latest update. Someone suggested a complete reset of the system. I did and it seemed to do the trick for the battery life. However, RIM won't let me install any of the previous apps/games that I have already paid for stating that the price of the app/game has changed. So I can't download all of the apps and games for myself and my son that I have purchased?
- 11-16-2012, 06:50 AM #3
- CrackBerry Genius of Geniuses
11-16-2012, 06:56 AM #5
- 5,072 Posts
- 11-16-2012, 06:57 AM #6
- 11-16-2012, 07:04 AM #7
Are these apps not showing in the Uninstalled section of App World? I've done many clean installs on my BlackBerry but I have always managed to reinstall my apps through App World.
Perhaps you could try resetting App World by going into My World then typing Alt + RST. Try that and see how you get on.
- 11-16-2012, 07:10 AM #8
The devs are free to decide what pricing strategy to go for. Take BeBuzz (BerryBuzz) for example: They make you buy the app again on every full interation (v2 to v3, v3 to v4, v4 to v5). Most just make updates free. Some charge an update fee. It isn't really RIM's fault.
Right now I am much more interested to know how DJ's reply managed to move from #2 to #7...
- 11-16-2012, 08:14 AM #9
Re: RIM won't let me download previously purchased apps/games
I'd expect RIM (not the developer) to ensure the same functionality in its store.
- CrackBerry Genius
11-16-2012, 08:56 AM #10
- 2,240 Posts
I've run into this issue on both my pb & bb. Very frustrating cuz you'd think you would be able to redownload what you already paid for no matter what the new price is. Makes no sense to me.Shoot for the moon. Even if you miss, you'll land among the stars.
- 11-16-2012, 09:02 AM #11
Other thing that ticks me off is that in case of apps like Cooklet which just has changed price from FREE to $1.99 as long as i do not upgrade and purchase app or delete app completely i will have message that there is new update in app world. annoying and unacceptable.MyHomeSpace.ca and MyCondoSpace.ca
- 11-16-2012, 09:29 AM #12
- CrackBerry Genius
11-16-2012, 10:34 AM #13Shoot for the moon. Even if you miss, you'll land among the stars.
- 2,240 Posts
They are showing up in my uninstalled section but they won't let me download it because it says the price has changed. For example, I paid $2.99 for a particular app and now it's on sale for $1.99 but I can't download it because "the price has changed." How is that fair? Not to throw a competitor into the mix but I have an iPhone and if I buy an app, it's mine regardless if I buy it for $2.99 and they jack the price to $100.99 or visa versa. I am always allowed to download that content because I purchased it. The fact that I can't download previously purchased content through RIM because the price was altered is ridiculous to me. I can restore my previous backup from before the reinstall, but if the poor battery bug is buried somewhere in that backup whats the point?
- 11-16-2012, 11:13 AM #15
OP there have been issues with. 1088 and appworld billing, not saying that this is what your experiencing but I thought you should know. As far as the way appworld works with paid upgrades...it needs to be fixed! If I pay 2.99 for a v1 app and wipe only to find out that it's now v2 and 1.99 more to upgrade? Not cool. What if I don't want to upgrade? Shouldn't I at least be able to download the v1 that I paid 2.99 for? I shouldn't be forced to pay more to use an app that I already paid for. It's nothing short of theft Imo. It needs to be fixed.
Again to the OP, twice since upgrading to. 1088 I have been asked to pay for apps that I already purchased when they received an upgrade. I spoke with a dev about it and they confirmed that it's a bug in..1088 I refreshed and once had to reboot to fix it. I suspect that this may be what's going on with you. However you are fresh from a wipe so I'm not sure how to get around it. Good luck but I think you will get it straightened out.I waited...It launched...Im still waiting...
- 11-16-2012, 11:36 AM #16
Oh, that's a whole new ball game... It's the first time I ever see anyone hitting such issue (a price decrease rather than a proce increase).
OP, contact RIM on this one. It's clearly a bug.
(You could try deleting the WiFi network and rebooting the PlayBook - that usually clears AppWorld bugs and although I don't think it will help, there is always a chance...)
- 11-16-2012, 01:05 PM #19
Hey guys off topic but as far as the new cooklet app goes,it's soooooo worth the 1.99 to upgrade. It's much improved, like a whole new application I love it.I waited...It launched...Im still waiting...
- CrackBerry Addict
11-16-2012, 02:27 PM #21
- 842 Posts
- NoPin - BBID rulez
- 11-16-2012, 07:07 PM #22
Agreed but my issue is that if you don't upgrade your sol. There is no option to download the previous version you paid for. It's pay and upgrade or lose the app and money you used to purchase it. If I pay for a version 1.0 build then I should own that app at 1.0 forever. Unfortunately it doesn't work like that and that's my gripe.I waited...It launched...Im still waiting...
- CrackBerry Abuser
11-16-2012, 10:18 PM #25
- 175 Posts
im also have a problem last nite when purchased 1 apps name "KalemSoft Media Player" after the payment done and i get email receipt from RIM..got some error say cant continue to download..the apps around USD6.99..=,= after got that error i close APPS World then i find the apps back then it doesnt show in my APP World..i restart my pb and i open APP World back n find the apps then it show me to Purchase =,= i click to purchase and got some notification from appworld said " You have Purchased This Apps" fuh...and it continue downloading and install..i think RIM need update their APP World for the Playbook. Now i enjoy this KalemSoft Video Player Make all format video that i cant play before can play rite now..love it !
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